AppData\Local\Temp\PDFXEdit.Portable folder is getting massive...

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Special
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AppData\Local\Temp\PDFXEdit.Portable folder is getting massive...

Post by Special » Tue Dec 19, 2017 3:24 pm

So this started with v7 I think, I've went back to v6 just to check and it does not happen with that version.

I leave v7 Editor open and idle for a few hours and this folder AppData\Local\Temp\PDFXEdit.Portable gets bigger and bigger over time, when I checked it was over 3GBs, watching it now, and it seems to be periodically filling with folders such as "pdfx-{5DDE3F70-F040-4BE7-8BCBF9990A0E4599}"

Bug? Feature? How do I get it to stop...

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Re: AppData\Local\Temp\PDFXEdit.Portable folder is getting massive...

Post by Paul - Tracker Supp » Tue Dec 19, 2017 4:52 pm

Hi Special,

are there xml files in there? This folder may be used for storing document recovery data.

Do you have any elements listed in the Document Recovery pane? It shows items when the Editor closes unexpectedly without saving changes to documents. If you do please delete them using the trash icon in the recovery pane and check to see if this folder reduces in size.

If there are xml files and no recovery data in the panel then further investigation will be required.

regards
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Special
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Re: AppData\Local\Temp\PDFXEdit.Portable folder is getting massive...

Post by Special » Tue Dec 19, 2017 6:21 pm

No xml files, just lots of .tmp and .lck files...

And what is the Document Recovery pane? or the "trash icon in the recovery pane" you speak of?

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Re: AppData\Local\Temp\PDFXEdit.Portable folder is getting massive...

Post by Paul - Tracker Supp » Tue Dec 19, 2017 6:57 pm

Hi Special,

the Document Recovery Pane can be opened from the View menu/ribbon tab.
Image

It automatically opens when starting the Editor after a crash or on closing without saving changes IF you have option "Keep recovery information when closing and discarding changes" selected in the preferences:
Image

Can you post a screen shot of these files with details in Explorer please and we will look into this further.
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If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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Special
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Re: AppData\Local\Temp\PDFXEdit.Portable folder is getting massive...

Post by Special » Tue Dec 19, 2017 7:18 pm

I still don't know how to find that recovery window that you are showing, my settings look like this.

Image

Maybe it's because imported my v6 settings?

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Re: AppData\Local\Temp\PDFXEdit.Portable folder is getting massive...

Post by Paul - Tracker Supp » Tue Dec 19, 2017 9:13 pm

Hi again Special,

we will investigate that temp folder issue. I am not seeing it myself but the dev team are going to try to reproduce it.

Regards the Document Recovery Pane, on the ribbon UI look to View [Tab] --> Panes --> Document Recovery:
Image
or on the Classic Menu View --> Other Panes --> Document Recovery.

Your options are preventing the panel from opening when items are present and they also will not keep unsaved changes.

Regards the temp files, how many documents did/do you have open?

You can close the Editor, remove those temp files and start it again and there should be fine. We are keen to hear if they come back.

regards
_________________
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com

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