Outlook2010 Plugin  SOLVED

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Zugschwerdt
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Posts: 2
Joined: Fri May 05, 2017 11:24 am

Outlook2010 Plugin

Post by Zugschwerdt » Fri May 05, 2017 11:57 am

Hello.
I installed the EditorV6.x86.msi. Unfortunatelly, the Outlook plugin did not function.
I registered the XCShInfo.dll manuelly. But, still no function.
When I open the option and File Associations, - "Preview handler can not be set, because shell extensiuons have not be installed"
But I installed it.
Thank you

(Windows 7 Pro, Office2010 Pro) PDF-XChange Editor 6.0.0321.0000 (32 Bit)

Willy Van Nuffel
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Posts: 1371
Joined: Wed Jan 18, 2006 12:10 pm

Re: Outlook2010 Plugin

Post by Willy Van Nuffel » Fri May 05, 2017 9:20 pm

Can you please check the installation of the Shell Extensions via:
- Control Panel > Programs and Features
- do a right mouse click on PDF-XChange Editor
- click "Change"
- click "Next"
- click "Change"
Now you should see a hard drive icon at "Shell Extensions".
If you should see a red cross then it means that the shell extensions have not been installed.

In case if the Shell Extensions are installed and it still does not work, then I should follow the steps in the following article:
https://www.tracker-software.com/knowle ... xtensions-

Best regards.

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Patrick-Tracker Supp
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Location: Vancouver Island
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Re: Outlook2010 Plugin

Post by Patrick-Tracker Supp » Fri May 05, 2017 9:53 pm

Hi Willy,

Thank you for your answer :)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America

Zugschwerdt
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Posts: 2
Joined: Fri May 05, 2017 11:24 am

Re: Outlook2010 Plugin  SOLVED

Post by Zugschwerdt » Mon May 08, 2017 9:15 am

Hello Willy.

Thank you for this information.

It ws my fault. I installed the 32 Bit Software on an 64 Bit Client.
No wI installed it again with the normal exe Installer and I registered the DLL and now all seems t be ok.

Sorry for waste your time.

Greetings.

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Will - Tracker Supp
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Location: London, UK
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Re: Outlook2010 Plugin

Post by Will - Tracker Supp » Mon May 08, 2017 9:15 am

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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