PDF file load error

BarryH · Post by **BarryH** » Wed Jan 31, 2007 10:16 am

Hi John

Just downloaded this file from the Quantum web site. It'll load in AR8 but not in the 22 Jan build of PDF-Viewer.

One for you to investigate!

Wed Jan 31, 2007 12:40 pm

Thanks Barry - really !

Post by **John - Tracker Supp** » Wed Jan 31, 2007 1:10 pm

Hi Barry,

The file is actually damaged - if you open in Acrobat 8 Proffessional rather than just the Reader it advises you this and then attempts to correct - sometimes it actually crashes Acrobat (but then many files seem to do this with Acrobat 8

)

Obviously Acrobat Reader tolerates the files problems and we will endeavour to do likewise if possible.

cheers

BarryH · Post by **BarryH** » Wed Jan 31, 2007 2:36 pm

Hi John

Damaged eh, who'd have thought it?

Anyways, PDF-Tools sorted it, now loads OK in in XChange Viewer.

Post by **John - Tracker Supp** » Wed Jan 31, 2007 8:42 pm

Hi Barry,

well thats one way around the problem

I have asked the project director to endeavour to allow such file issues to be tolerated if possible - hopefully we can offer that solution too.

cheers