Hello again,
We have upgraded from build 317.1 to 318 and now the OCR function from the PDF Editor is no longer working. An appcrash is the result and is logged in Windows' EventLog
Faulting module name: OCRPlugin.pvp, version: 6.0.317.0, time stamp: 0x56f2e4b6
Exception code: 0xc0000005
Fault offset: 0x0002f11d
Faulting process id: 0xa90
Faulting application start time: 0x01d219094eb295d0
Faulting module path: C:\Program Files (x86)\...\...\Plugins.x86\OCRPlugin.pvp
Report Id: 3863377a-1f87-4126-93d1-d7d4ad282f86
Faulting package full name:
Is there a newer OCRPlugin.pvp we should be using with 318?
Thanks.
Appcrash with OCR plugin in build 318
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Re: Appcrash with OCR plugin in build 318
Hi docu-track99,
Thanks for the post - I'm not seeing this here, with any files that I have. Can you please send sample?
Cheers,
Thanks for the post - I'm not seeing this here, with any files that I have. Can you please send sample?
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Appcrash with OCR plugin in build 318
Will,
We are using the editor sdk not the demo editor. We had a fully working 317.1 and the only software that changed is upgrading to 318 without any code changes. First we noticed that 318 no longer reads the CurrentViewerSettings.xcs file and that had to be recreated and now the OCR functionality is no longer working
The plugin version is in the error, I have attached it for you. Please use that version with 318.
We are using the editor sdk not the demo editor. We had a fully working 317.1 and the only software that changed is upgrading to 318 without any code changes. First we noticed that 318 no longer reads the CurrentViewerSettings.xcs file and that had to be recreated and now the OCR functionality is no longer working
The plugin version is in the error, I have attached it for you. Please use that version with 318.
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- OCRPlugin.zip
- Version 317.0
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Re: Appcrash with OCR plugin in build 318
Thanks for that - I've moved this to the appropriate SDK forum and will pass it along.
Cheers,
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Appcrash with OCR plugin in build 318
Thanks Will,
I will keep an eye out for a response here.
I will keep an eye out for a response here.
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Re: Appcrash with OCR plugin in build 318
Hello docu-track99,
You are using a 317 version plugin with the 318 version of the SDK thus the error occurs. Please use the plugin file of the 318 version and try again.
Cheers,
Alex
You are using a 317 version plugin with the 318 version of the SDK thus the error occurs. Please use the plugin file of the 318 version and try again.
Cheers,
Alex
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Re: Appcrash with OCR plugin in build 318
I'd like to get the plugin for 318, but it has been replaced with 318.1. Where can I get the 318 plugins and what's new with 318.1?
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Re: Appcrash with OCR plugin in build 318
Hello docu-track99
Thanks for the post. It is better to use the same version, but 318.1 plug-in should work with 318.0 of the SDK as there have been no changes to the API interfaces.
You can download 318.0 here: http://www.docu-track.co.uk/builds/6.0. ... DFXVE6.zip
Cheers!
Thanks for the post. It is better to use the same version, but 318.1 plug-in should work with 318.0 of the SDK as there have been no changes to the API interfaces.
You can download 318.0 here: http://www.docu-track.co.uk/builds/6.0. ... DFXVE6.zip
Cheers!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America