Forum - Hide my email address

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chrisjj
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Joined: Mon Aug 02, 2021 3:47 pm

Forum - Hide my email address

Post by chrisjj »

I see this forum is making my email address available to others. How can I prevent that?

Not by removing it from "account settings" evidently. That's rejected:
The email address you entered is too short.
The email address you entered is invalid.
Thanks.
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Tracker Supp-Stefan
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Re: Forum - Hide my email address

Post by Tracker Supp-Stefan »

Hello chrisjj,

Go to User Control Panel -> Profile -> Edit account settings and you can specify a different e-mail address to be shown than your actual one under the "Contact e-mail address".

Kind regards,
Stefan
chrisjj
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Re: Forum - Hide my email address

Post by chrisjj »

Tracker Supp-Stefan wrote: Mon Aug 02, 2021 4:43 pmGo to User Control Panel -> Profile -> Edit account settings and you can specify a different e-mail address to be shown than your actual one under the "Contact e-mail address".
No such field seen here. Just the regular "Email address". https://i.imgur.com/vNNuwgm.png

But what I wanted was to simply hide my email address. Perhaps the below will do it?
image.png
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Tracker Supp-Stefan
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Re: Forum - Hide my email address

Post by Tracker Supp-Stefan »

Hello chrisjj,

You are in the wrong menu. This is the correct one:
image.png
Kind regards,
Stefan
chrisjj
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Re: Forum - Hide my email address

Post by chrisjj »

Thanks but the menu I see there is different - missing that field:
image.png
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TrackerSupp-Daniel
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Re: Forum - Hide my email address

Post by TrackerSupp-Daniel »

Hi, chrisjj

There is no need to worry about this, only you and our administrators can see your account email address, our forums have a global option so that (except in the case of users who set their email address as their username) it is not possible for others to see your email details.

As an example, I have just signed in as another random user on the forums, and as you can see, the "contact" button simply does not exist:
image.png
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
chrisjj
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Posts: 392
Joined: Mon Aug 02, 2021 3:47 pm

Re: Forum - Hide my email address

Post by chrisjj »

Thanks D. Then problem solved.

But still the difference in forms is a mystery ...
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TrackerSupp-Daniel
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Re: Forum - Hide my email address

Post by TrackerSupp-Daniel »

Hi, chrisjj

What you see there is one of the "skins" that we offer for the forums. You should be able to change that from your user profile settings as well, like the other items I see you have started a few threads about.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
chrisjj
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Posts: 392
Joined: Mon Aug 02, 2021 3:47 pm

Re: Forum - Hide my email address

Post by chrisjj »

Sorry to be unclear, Daniel. The forms difference I meant is the lack of "Contact email address", which surely is not the result of a different skin. For what it's worth, the skin I am using is the default.
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TrackerSupp-Daniel
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Re: Forum - Hide my email address

Post by TrackerSupp-Daniel »

Hi, chrisjj

Oh! my apologies for misunderstanding. The "contact email address" is a special field only present for administrator accounts, it exists so that we can collectively ensure if a user click on any of our admin "contact" buttons, it will always point you to "support@pdf-xchange.com" (or another common address) instead of our much less frequently monitored personal inboxes.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
chrisjj
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Posts: 392
Joined: Mon Aug 02, 2021 3:47 pm

Re: Forum - Hide my email address

Post by chrisjj »

[quote=TrackerSupp-Daniel post_id=152978 t
Oh! my apologies for misunderstanding. The "contact email address" is a special field only present for administrator accounts
[/quote]

OK, Then
Go to User Control Panel -> Profile -> Edit account settings and you can specify a different e-mail address to be shown than your actual one under the "Contact e-mail address".
doesn't apply.

Thanks.
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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Forum - Hide my email address

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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