Forum Manage notifications

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chrisjj
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Joined: Mon Aug 02, 2021 3:47 pm

Forum Manage notifications

Post by chrisjj »

Excuse this location, but I can't find a better one.

How to I set this forum to notify me of replies to my posts?

User Control Panel Manage notifications seems broken - it offers no management, only to "view all past notifications".

Thanks.
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Tracker Supp-Stefan
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Re: Forum Manage notifications

Post by Tracker Supp-Stefan »

Hello chrisjj,

Click on your name on the top right of the forums and then on the highlighted options:
image.png
Kind regards,
Stefan
chrisjj
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Posts: 392
Joined: Mon Aug 02, 2021 3:47 pm

Re: Forum Manage notifications

Post by chrisjj »

Thanks. So what threw me was that the notification type response "email" is not a "notification", but is managed under Edit Notifications. Well, now I know! :)
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Tracker Supp-Stefan
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Forum Manage notifications

Post by Tracker Supp-Stefan »

:)
chrisjj
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Posts: 392
Joined: Mon Aug 02, 2021 3:47 pm

Re: Forum Manage notifications

Post by chrisjj »

Well, I set
image.png
yet am getting absolutely no Notifications (on the web site) and no Emails (in my Inbox, or Spam), despite that I am getting replies to topics I started. Do such topics not meet those alert criteria, somehow?
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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Re: Forum Manage notifications

Post by TrackerSupp-Daniel »

Hi, chrisjj

You would need to be subscribed to the topic in order to get notification emails:
image_2021_08_04T19_22_42_674Z.png
Beyond that, our automated forums emails can also sometimes be filtered as junk, instead of simple spam, please check that folder as well, assuming that your mail client does not immediately delete them.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
chrisjj
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Posts: 392
Joined: Mon Aug 02, 2021 3:47 pm

Re: Forum Manage notifications

Post by chrisjj »

Thanks D. It has never occured to me that I'd need to subscribe to my own posts manually, but I shall now endeavour to remember to do this each time.

My mail is in Gmail which has only Spam. There's no Junk showing to me, because anything worse than Spam has already been terminated by Gmail before delivery. But so far nothing suggests this is the problem.

Thanks again.
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TrackerSupp-Daniel
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Posts: 8436
Joined: Wed Jan 03, 2018 6:52 pm

Forum Manage notifications

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
chrisjj
User
Posts: 392
Joined: Mon Aug 02, 2021 3:47 pm

Re: Forum Manage notifications

Post by chrisjj »

I got an email alert for that. So, problem solved it seems. Thanks again.
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Tracker Supp-Stefan
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Posts: 17818
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Forum Manage notifications

Post by Tracker Supp-Stefan »

:)
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