Weblink missing in overlaid file

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RedSharpEye
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Weblink missing in overlaid file

Post by RedSharpEye » Wed May 12, 2021 9:46 am

Hi

I am using the Overlay PDF tool to overlay a QR code (with a weblink region), a graphic and an email address to a report.

The problem I am experiencing is that the weblink region works does not work on the output file but does work on the input file. The email link works in both files.

I have exported the tool and attached it.
overlay tool PDF-Tools Exchange.zip
(1.85 KiB) Downloaded 24 times
The input and output files are not suitable to be on a public forum is there somewhere I can send them?

Kind regards

Red

RedSharpEye
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Re: Weblink missing in overlaid file

Post by RedSharpEye » Wed May 12, 2021 10:32 am

I have also tried using the "import as Layer Overlay tool" that also appears to lose the weblink in the donor file.
image.png

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Dimitar - Tracker Supp
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Re: Weblink missing in overlaid file

Post by Dimitar - Tracker Supp » Wed May 12, 2021 1:00 pm

Hello Red,

Thank you for the report.

Please send us the file(s) with which you have this issue to: support@tracker-software.com

After we test the issue at our end, we will advise you what to do next.

Regards.

RedSharpEye
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Re: Weblink missing in overlaid file

Post by RedSharpEye » Wed May 12, 2021 1:55 pm

Thanks Dimitar - files sent via email.

KR
Red

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Dimitar - Tracker Supp
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Re: Weblink missing in overlaid file

Post by Dimitar - Tracker Supp » Wed May 12, 2021 2:14 pm

Hello Red,

I received them.

I will run some tests and will get back to you.

Regards.

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TrackerSupp-Daniel
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Re: Weblink missing in overlaid file

Post by TrackerSupp-Daniel » Fri May 14, 2021 6:48 pm

Hi Red,

After some discussion with the Dev team, it appears that this is currently something which the tool is not actually designed to do. As such they are looking at implementing this handling, and a formal feature request has been made on this topic for you:

RT#5599: IPXC_Pages::OverlayPages: option to handle comments, links, form-fields from overlay doc

While internal only, you can check with us here at any time in the future for an update on its progress

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

RedSharpEye
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Posts: 110
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Re: Weblink missing in overlaid file

Post by RedSharpEye » Fri Jul 23, 2021 12:38 pm

Hi Daniel

Just checking in for an update n the progress of ....
RT#5599: IPXC_Pages::OverlayPages: option to handle comments, links, form-fields from overlay doc
Kind regards

Red

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Tracker Supp-Stefan
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Re: Weblink missing in overlaid file

Post by Tracker Supp-Stefan » Fri Jul 23, 2021 1:13 pm

Hello RedSharpEye,

A work item has been created and a developer assigned to the ticket, but it is not yet marked as resolved!
When there are any further news - we will post directly here in the forums.

Kind regards,
Stefan

RedSharpEye
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Re: Weblink missing in overlaid file

Post by RedSharpEye » Fri Jul 23, 2021 2:41 pm

Thank you Stefan.

Sorry to disturb, I was only taking up Daniel's invite to check in the future.

Kind regards

Red

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Tracker Supp-Stefan
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Re: Weblink missing in overlaid file

Post by Tracker Supp-Stefan » Fri Jul 23, 2021 3:04 pm

Hello RedSharpEye,

No problem at all! Glad that you did, but it's just that for the moment there isn't any further news that I can provide!

Kind regards,
Stefan

bsprang
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Re: Weblink missing in overlaid file

Post by bsprang » Thu Sep 09, 2021 11:37 am

Hi,

I'm currently investigating to use the overlay function for a workflow used for +60 people.

It's not a weblink I try to keep but I feel it's the same problem.
But I need to keep the "text form" fields to work from the overlaid document.
These fields are not editable again, after this document is placed with the overlay.

Is there any progress on this fix? And maybe a ready date?

With Kind regards,

Using: PDF-XChanger Editor

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TrackerSupp-Daniel
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Re: Weblink missing in overlaid file

Post by TrackerSupp-Daniel » Tue Sep 14, 2021 6:22 pm

Hello, bsprang

Unfortunately no notable progress has been added to the ticket since Stefan last reported in. For the time being It appears that this request is being treated with a lower priority, as some other items which are a bit more critical to the Dev team have come up. Hopefully we can return to this in due time and complete its implementation.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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