scanner will not work until printer switched off and switched on again

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keith fawcett
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Joined: Tue Jun 05, 2012 4:15 pm

scanner will not work until printer switched off and switched on again

Post by keith fawcett » Sat Sep 15, 2018 3:40 pm

pdf tools - scanner will not 'ru' until the cannon Printer is switched 'Off' the switched 'On' again

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Will - Tracker Supp
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Re: scanner will not work until printer switched off and switched on again

Post by Will - Tracker Supp » Sat Sep 15, 2018 11:02 pm

Hi Keith,

Thanks for the post - Can you please try with MS Paint and see if the issue is the same? This sounds very much like an issue with the drivers. Please be sure to use specifically Paint as it ensure that you're testing with exactly the same scanner drivers.

Thanks,
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Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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