After the update to PDF-Tools 6.0.320.1 scanning gives me distorted results.
Strangely, the scanning results from PDF-XChange 6.0.320.1 are still fine.
I have a Canon Lide 220 scanner. Scanning is done using WIA on a windows x64 machine.Distorted scans with PDF-Tools 6.0.320.1
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Distorted scans with PDF-Tools 6.0.320.1
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Re: Distorted scans with PDF-Tools 6.0.320.1
Hi speedskater,
Thank you for your post. I have reproduced this issue and informed the dev team.
We apologise for this inconvenience.
Thank you for your post. I have reproduced this issue and informed the dev team.
We apologise for this inconvenience.
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
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Re: Distorted scans with PDF-Tools 6.0.320.1
I have the same problem. I rely on PDF Tools to scan documents every day in my work.
I wasted precious time in a meeting with a client trying repeatedly to scan a document she had brought.
Later I remembered I still had PDF Tools 4 on my computer, which works—thank God! I depend on your software to scan documents in my work every day.
I, too, use WIA, and my computer runs Windows 7 x64.
Hope you fix this soon. Am so sorry I ran the updater today!
I wasted precious time in a meeting with a client trying repeatedly to scan a document she had brought.
Later I remembered I still had PDF Tools 4 on my computer, which works—thank God! I depend on your software to scan documents in my work every day.
I, too, use WIA, and my computer runs Windows 7 x64.
Hope you fix this soon. Am so sorry I ran the updater today!
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Re: Distorted scans with PDF-Tools 6.0.320.1
Hi James,
If you have a license for PDF-Tools, this will also work in the Editor. Please try using the Editor to scan as a workaround until this is fixed.
Thanks,
If you have a license for PDF-Tools, this will also work in the Editor. Please try using the Editor to scan as a workaround until this is fixed.
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Distorted scans with PDF-Tools 6.0.320.1
Hi Will,
Thanks so much! I never knew it was possible to scan from within Editor (New Document | From Scanner...). It works!
In addition, I learned that it is possible to merge PDF files (New Document | Combine Files into a Single PDF...).
Scanning to PDF and merging PDF files are practically all I do with PDF Tools, so now I can do everything I need to do with your software in Editor. That should save some time over the long run.
JG
Thanks so much! I never knew it was possible to scan from within Editor (New Document | From Scanner...). It works!
In addition, I learned that it is possible to merge PDF files (New Document | Combine Files into a Single PDF...).
Scanning to PDF and merging PDF files are practically all I do with PDF Tools, so now I can do everything I need to do with your software in Editor. That should save some time over the long run.
JG
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Re: Distorted scans with PDF-Tools 6.0.320.1
Hello,
Thank you all for your efforts here. We will be releasing a fix for this very soon.
Thank you for your patience and understanding.
Cheers!
Thank you all for your efforts here. We will be releasing a fix for this very soon.
Thank you for your patience and understanding.
Cheers!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America