Font CambrialMath is invalid

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Pacificbeach
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Posts: 7
Joined: Mon Aug 10, 2020 10:46 am

Font CambrialMath is invalid

Post by Pacificbeach » Tue Sep 28, 2021 8:11 am

Hello PDF Xchange Team,

we are working a lot with the font CambrialMath, unfortuantely PDF Tools always give us this error message when we try convert Word files to PDF: Font CambrialMath is invalid: Font is not embedded, Symbol is missing in embedded Font. (We need always PDF-A with all fonts embedded)
Unbenannt.PNG
And when we get this error message, the federal authority does not accept our documents on their submitting website.
Why it says the Font is invalid?

Kind regards,

Pacificbeach

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TrackerSupp-Daniel
Site Admin
Posts: 4977
Joined: Wed Jan 03, 2018 6:52 pm

Re: Font CambrialMath is invalid

Post by TrackerSupp-Daniel » Wed Sep 29, 2021 12:17 am

Hello, Pacificbeach

Just to be sure, is this font installed and available on the device which is performing the conversion from Word to PDF?
If not, that could explain why the conversion fails, as we cannot simply extract embedded font information from a word document, we need access to the font itself in order to carry it over to the PDF document.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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