Weblink missing in overlaid file

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RedSharpEye
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Posts: 108
Joined: Mon Oct 25, 2010 6:38 am

Weblink missing in overlaid file

Post by RedSharpEye » Wed May 12, 2021 9:46 am

Hi

I am using the Overlay PDF tool to overlay a QR code (with a weblink region), a graphic and an email address to a report.

The problem I am experiencing is that the weblink region works does not work on the output file but does work on the input file. The email link works in both files.

I have exported the tool and attached it.
overlay tool PDF-Tools Exchange.zip
(1.85 KiB) Downloaded 10 times
The input and output files are not suitable to be on a public forum is there somewhere I can send them?

Kind regards

Red

RedSharpEye
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Posts: 108
Joined: Mon Oct 25, 2010 6:38 am

Re: Weblink missing in overlaid file

Post by RedSharpEye » Wed May 12, 2021 10:32 am

I have also tried using the "import as Layer Overlay tool" that also appears to lose the weblink in the donor file.
image.png

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Dimitar - Tracker Supp
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Joined: Mon Jan 15, 2018 9:01 am

Re: Weblink missing in overlaid file

Post by Dimitar - Tracker Supp » Wed May 12, 2021 1:00 pm

Hello Red,

Thank you for the report.

Please send us the file(s) with which you have this issue to: support@tracker-software.com

After we test the issue at our end, we will advise you what to do next.

Regards.

RedSharpEye
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Posts: 108
Joined: Mon Oct 25, 2010 6:38 am

Re: Weblink missing in overlaid file

Post by RedSharpEye » Wed May 12, 2021 1:55 pm

Thanks Dimitar - files sent via email.

KR
Red

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Dimitar - Tracker Supp
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Re: Weblink missing in overlaid file

Post by Dimitar - Tracker Supp » Wed May 12, 2021 2:14 pm

Hello Red,

I received them.

I will run some tests and will get back to you.

Regards.

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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Re: Weblink missing in overlaid file

Post by TrackerSupp-Daniel » Fri May 14, 2021 6:48 pm

Hi Red,

After some discussion with the Dev team, it appears that this is currently something which the tool is not actually designed to do. As such they are looking at implementing this handling, and a formal feature request has been made on this topic for you:

RT#5599: IPXC_Pages::OverlayPages: option to handle comments, links, form-fields from overlay doc

While internal only, you can check with us here at any time in the future for an update on its progress

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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