PDF-XChange - Tracker PDF Viewer - TIFF-XChange - Image-XChange - XMF-XChange - Raster-XChange - Support

Moderators: Tracker Support, TrackerSupp-Daniel, Chris - Tracker Supp, Vasyl-Tracker Dev Team, Sean - Tracker, Tracker Supp-Stefan

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For users with issues, or feature requests, on touchscreen devices.

DO NOT post your license/serial key, or your activation code - these forums, and all posts within, are public and we will be forced to immediately deactivate your license.

Please specify the specific name of the product in question, the Version and Build, then the issue/feature feature:

i.e.

PDF-XChange Editor, Version 5.5 Build 315.

Description of issue/request: "................."
 
gjlinker
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Topic Author
Posts: 2
Joined: Thu Oct 27, 2016 7:18 am

Highlight and scroll

Thu Oct 27, 2016 7:23 am

I am using a windows tablet and I face the following inconvenience. While highlighting text I cannot scroll up or down using my finger or stylus.

In version 2.0 I could have the highlight tool active while scrolling up and down using my finger or a stylus.
In version 2.2 I can no longer scroll in such a way. I need to switch to the hand tool before I can navigate up or down and select the highlight tool again before highlighting text.

Can this be fixed please?
 
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Will - Tracker Supp
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Posts: 5881
Joined: Mon Oct 15, 2012 9:21 pm
Location: Chemainus, BC
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Re: Highlight and scroll

Thu Oct 27, 2016 7:25 am

Hi gjlinker,

Thanks for the post - Can you please upload a screen-shot of the Help --> About menu?

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support
http://www.tracker-software.com
 
gjlinker
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Topic Author
Posts: 2
Joined: Thu Oct 27, 2016 7:18 am

Re: Highlight and scroll

Thu Oct 27, 2016 7:48 am

Hi,

I could not upload the files, sorry. In text:

Version in which I experience the scrolling problem:
Free. PDFXCHANGE VIEWER
Version: 2.5 (Build 316.1)
(Jan 18 2016; 09:00:08)

Version in which the scrolling is fine while highlighting:
Free. PDF-XChange Viewer
Version 2.0 (Biuld 40.7)
(Nov 25 2008; 17:31:42)
 
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Tracker Supp-Stefan
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Posts: 12025
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Location: London
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Re: Highlight and scroll

Thu Oct 27, 2016 10:27 am

gjlinker,

Thanks for the extra details, but I am afraid that the Viewer is no longer updated, so it's unlikely such changes will be made to it.
Can you please give the Editor a try and let us know if this works better for you?
https://www.tracker-software.com/produc ... nge-editor

Regards,
Stefan

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