DocuSign
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DO NOT post your license/serial key, or your activation code - these forums, and all posts within, are public and we will be forced to immediately deactivate your license.
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- Tracker Supp-Stefan
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Re: DocuSign
Hello jeffp,
There is a bug in the current build which we are working on fixing.
Can you please test with build 355 and see if DocuSign works OK for you there?
Kind regards,
Stefan
There is a bug in the current build which we are working on fixing.
Can you please test with build 355 and see if DocuSign works OK for you there?
Kind regards,
Stefan
Re: DocuSign
I assume it will be fixed in build .357?
I can wait.
I can wait.
- Tracker Supp-Stefan
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Re: DocuSign
Hello jeffp,
Yep, certainly it will be fixed!
Kind regards,
Stefan
Yep, certainly it will be fixed!
Kind regards,
Stefan
Re: DocuSign
Any idea when the new build will be out that fixes this?
Jeff
Jeff
- Tracker Supp-Stefan
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Re: DocuSign
Hello jeffp,
It was released last night, so please do give it a try!
Kind regards,
Stefan
It was released last night, so please do give it a try!
Kind regards,
Stefan
Re: DocuSign
I still can't get DocuSign to work on your new .357 build.
Again, I'm using the PDF Editor SDK and I just open a PDF and go to Document>>DocuSign but no subitems or actions appear. There is a left arrow indicating that something should be there, but nothing is. Is it expecting something on the machine related to DocuSign?
--Jeff
Again, I'm using the PDF Editor SDK and I just open a PDF and go to Document>>DocuSign but no subitems or actions appear. There is a left arrow indicating that something should be there, but nothing is. Is it expecting something on the machine related to DocuSign?
--Jeff
- Paul - Tracker Supp
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Re: DocuSign
Thanks for that Jeff,
I will ask one of the devs, since you are using the SDK. Can you humour me and test the portable on your system? https://www.pdf-xchange.com/PDFXEdit9_Portable.zip
you should see this:
It's essentially an HTML window as I understand it.
I am looking to determine if the issue is your SDK Editor instance or the environment.
please and thanks.
I will ask one of the devs, since you are using the SDK. Can you humour me and test the portable on your system? https://www.pdf-xchange.com/PDFXEdit9_Portable.zip
you should see this:
It's essentially an HTML window as I understand it.
I am looking to determine if the issue is your SDK Editor instance or the environment.
please and thanks.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: DocuSign
I downloaded the protable zip file and ran the exe. I then opened a PDF and when to the Protect tab and clicked on Sign with DocuSign.
It looked like it was trying to bring up your window but instead got the attached error message. In the Editor SDK, the DocuSign options in the don't appear.
--Jeff
It looked like it was trying to bring up your window but instead got the attached error message. In the Editor SDK, the DocuSign options in the don't appear.
--Jeff
- Paul - Tracker Supp
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Re: DocuSign
Hi Jeff,
Ivan tells me the Docusign is not available in the SDK, nor I just learned the Portable. The only way to use it is with an installed End User product.
Does that help?
Ivan tells me the Docusign is not available in the SDK, nor I just learned the Portable. The only way to use it is with an installed End User product.
Does that help?
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: DocuSign
Not what I wanted to hear but I understand.
If it's not in the SDK can you remove the menu item for it in the Document menu.
--Jeff
If it's not in the SDK can you remove the menu item for it in the Document menu.
--Jeff
- TrackerSupp-Daniel
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Re: DocuSign
Hello, jeffp
If you are working with the SDK, you should be capable of removing most menu items, including this from any submenu (but i will mention this to the Dev team so that they can rectify it in an upcoming release). I should also note that if you are using the SDK, these products are now discontinued. If you do not already hold an active license for the SDK products, you will not be able to purchase a new license the product to use in the future.
Kind regards,
If you are working with the SDK, you should be capable of removing most menu items, including this from any submenu (but i will mention this to the Dev team so that they can rectify it in an upcoming release). I should also note that if you are using the SDK, these products are now discontinued. If you do not already hold an active license for the SDK products, you will not be able to purchase a new license the product to use in the future.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
- TrackerSupp-Daniel
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Re: DocuSign
Hello, again
I have just spoken with the Dev team and it appears that this has already been resolved with the latest release. The DocuSign menu option is no longer present in the SDK build 358.0
Kind regards,
I have just spoken with the Dev team and it appears that this has already been resolved with the latest release. The DocuSign menu option is no longer present in the SDK build 358.0
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com