AxPXV_Control sometime can't be loaded in outlook 2019

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qczhzh
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AxPXV_Control sometime can't be loaded in outlook 2019

Post by qczhzh »

I develop a outlook addin, I have a Form use the AxPXV_Control to preview my pdf file, the AxPXV_Control sometimes can't be loaded. I must close outlook, it can loaded when outlook reopen.
In outlook 2013 ,it seems OK.
but in outlook 2019, the control can't be loaded sometimes.

What is the possible reason? thanks.
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TrackerSupp-Daniel
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Re: AxPXV_Control sometime can't be loaded in outlook 2019

Post by TrackerSupp-Daniel »

Hi, qczhzh

It seems you have posted your question to the End user forums, but you are looking for development help. Could I ask which of our SDK products you are making use of, so I can move this topic to the appropriate forums for you.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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qczhzh
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Re: AxPXV_Control sometime can't be loaded in outlook 2019

Post by qczhzh »

I use the PDFXEditor SDK version is 6.0.318.1
Sasha - Tracker Dev Team
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Re: AxPXV_Control sometime can't be loaded in outlook 2019

Post by Sasha - Tracker Dev Team »

Hello qczhzh,

Probably this thread can help:
viewtopic.php?f=66&t=35180

Cheers,
Alex
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