Mouse Cursor Spinning

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jeffp
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Mouse Cursor Spinning

Post by jeffp » Fri Sep 06, 2019 3:29 pm

I'm seeing that in your embedded PDF Editor I have inside my app, the mouse cursor changes from the hand to a spinning circle if you just let is sit for a few seconds. If I move the mouse slightly it goes back to a hand, but then back to the spinning circle after a few more seconds.

Any idea what this is?

I'm on build 8.0.332, but also noticed this on 8.0.331

--Jeff

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TrackerSupp-Daniel
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Re: Mouse Cursor Spinning

Post by TrackerSupp-Daniel » Fri Sep 06, 2019 4:46 pm

Hello Jeff,

This is a curious issue, Might I ask what OS you are working in currently?

Also, please verify, this app was indeed built with our Editor SDK, not the Editor Simple SDK, or another of our SDK products?

If possible, seeing a demo app wherein you can reproduce this would be very helpful.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

jeffp
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Re: Mouse Cursor Spinning

Post by jeffp » Fri Sep 06, 2019 4:57 pm

I'm using your ActiveX control in PDFXEditCore.x86.dll inside a Delphi desktop application. Running mostly on Windows 10.

--Jeff

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Sasha - Tracker Dev Team
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Re: Mouse Cursor Spinning

Post by Sasha - Tracker Dev Team » Tue Sep 10, 2019 7:00 am

Hello Jeff,

That means that something is being done that loads the CPU. Probably your code does some OnMouseMove check or something like that, that can cause some unwanted loops.

Cheers,
Alex
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jeffp
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Re: Mouse Cursor Spinning

Post by jeffp » Tue Sep 10, 2019 2:00 pm

Will look into that. Thanks.

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Sasha - Tracker Dev Team
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Re: Mouse Cursor Spinning

Post by Sasha - Tracker Dev Team » Tue Sep 10, 2019 2:01 pm

:)
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