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Access violation error when clicking a link
Posted: Mon Nov 12, 2018 4:40 pm
by eagle.zhengyi@gmail.com
Hi,
An access violation error occurred when clicking a link using the sample attached when debugging it in Delphi.
Here are the steps to repeat the issue,
1. Open the file "m5\52-tab-list\tabular-listing.pdf"
2. Click the first link "study-report-111.pdf"
Thanks.
Yi
Re: Access violation error when clicking a link
Posted: Tue Nov 13, 2018 8:23 am
by Sasha - Tracker Dev Team
Hello Yi,
Please give us a working sample project that we can debug and recreate your behavior.
Cheers,
Alex
Re: Access violation error when clicking a link
Posted: Tue Nov 13, 2018 4:26 pm
by eagle.zhengyi@gmail.com
Hi Alex,
Thanks for the reply.
I was using the sample project downloaded from your Github repository as below.
https://github.com/tracker-software/PDF ... plePDFEdit
And the compiler is Delphi 10.2.3.
Thanks.
Yi
Re: Access violation error when clicking a link
Posted: Wed Nov 14, 2018 11:58 am
by Sasha - Tracker Dev Team
Hello Yi,
We've tried doing the same behavior as you have done on the clean demo sample - we could not recreate that behavior.
Please make sure that you have tried that on the clean sample project and also that you have the latest dll available.
Cheers,
Alex
Re: Access violation error when clicking a link
Posted: Fri Nov 30, 2018 4:29 pm
by eagle.zhengyi@gmail.com
Hi Alex,
I downloaded the latest Editor SDK which includes the latest DLL files. Unfortunately, I'm still experiencing the access violation error when clicked on a link.
Any advice?
Thanks.
Yi
Re: Access violation error when clicking a link
Posted: Fri Nov 30, 2018 8:20 pm
by eagle.zhengyi@gmail.com
Hi Alex,
This access violation error only happens in the Debug mode when running a demo project in Delphi 10.2.3.
Thanks.
Yi
Re: Access violation error when clicking a link
Posted: Thu Dec 06, 2018 11:45 am
by Tracker Supp-Stefan
Hello Yi,
Did you manage to figure out why were those errors happening?
Regards,
Stefan
Re: Access violation error when clicking a link
Posted: Fri Dec 14, 2018 6:45 pm
by eagle.zhengyi@gmail.com
Hi Stefan,
Unfortunately, I cannot resolve the access violation error in Debugging mode when clicked on a link in a PDF document.
Could you please provide any solution for this?
Thanks.
Yi
Re: Access violation error when clicking a link
Posted: Tue Dec 18, 2018 7:08 am
by Sasha - Tracker Dev Team
Hello Yi,
Sadly, we cannot provide a solution to the problem that we can't recreate.
Cheers,
Alex
Re: Access violation error when clicking a link
Posted: Wed Jun 12, 2019 10:31 pm
by eagle.zhengyi@gmail.com
Hi,
I tried both Delphi 10.3.1 Rio and Delphi 10.2.3 Tokoyo and the access violation error still exists in Debugging mode. To reproduce the error just as follows,
- Launch Delphi IDE and create a new VCL Form Application
- Open the project "C:\Program Files (x86)\Tracker Software\Editor SDK\Samples\Delphi\SamplePDFEdit" which is the default installation path
- Press F9 key to start Debugging
- Load the PDF file "\m5\52-tab-list\tabular-listing.pdf" using the menu
- You will see two links in a red rectangle
Please find the PDF files attached.
Please advise.
Thanks.
Yi
Re: Access violation error when clicking a link
Posted: Tue Jun 18, 2019 8:50 am
by Sasha - Tracker Dev Team
Hello Yi,
I've forwarded this to the appropriate developer - he'll take a look at it when he has time.
Cheers,
Alex