Modifying size of annotation on touchScreen

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lidds
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Modifying size of annotation on touchScreen

Post by lidds »

When you place an annotation element, lets say a square on a touch screen monitor, this works fine. However if you then touch the screen so the item is not selected and then select the annotation square again you get the handles appear on the corners to resize and the handle to rotate. The problem is that you cannot use these handles to modify the annotation on a touch screen, they just don't work?

Thanks

Simon
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Re: Modifying size of annotation on touchScreen

Post by Sasha - Tracker Dev Team »

Hello Simon,

Can we recreate this in the End-user Editor?

Cheers,
Alex
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lidds
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Re: Modifying size of annotation on touchScreen

Post by lidds »

Alex,

I will install the end user editor and test. It does however happen in the FullDemo that you ship with the Editor SDK.

Thanks

Simon
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Re: Modifying size of annotation on touchScreen

Post by Sasha - Tracker Dev Team »

Hello Simon,

Also, please try switching the touch mode On and see whether it will help.

Cheers,
Alex
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lidds
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Re: Modifying size of annotation on touchScreen

Post by lidds »

Alex,

I have tried this in the PDF Editor and it has the same issue, even if the touch UI interface is enabled.

Thanks

Simon
Sasha - Tracker Dev Team
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Re: Modifying size of annotation on touchScreen

Post by Sasha - Tracker Dev Team »

Hello Simon,

I've wrote to the developer who implemented the touch support - hopefully he can fix this.

Cheers,
Alex
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lidds
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Re: Modifying size of annotation on touchScreen

Post by lidds »

Alex,

Is there any update on this as this is the only thing I need to get fixed before deploying the touch environment of my tool to my customers.

Thanks

Simon
Sasha - Tracker Dev Team
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Re: Modifying size of annotation on touchScreen

Post by Sasha - Tracker Dev Team »

Hello Simon,

I'm afraid that this is still being investigated.

Cheers,
Alex
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lidds
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Re: Modifying size of annotation on touchScreen

Post by lidds »

Alex,

Is there any update on this.

Thanks

Simon
Sasha - Tracker Dev Team
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Re: Modifying size of annotation on touchScreen

Post by Sasha - Tracker Dev Team »

Hello Simon,

Sadly, we cannot recreate this behavior and we don't know where the problem is.
We'll be holding a new build in a day or so - we suggest that you try it and see whether the problem occurs. If so, we'll continue the investigation.

Cheers,
Alex
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lidds
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Re: Modifying size of annotation on touchScreen

Post by lidds »

Alex,

I have tried the touch screen mode again on your latest build and I am still unable to modify the size of the annotations. I can select the annotations and the handles appear on the annotation elements, however if I try to grab the bottom right handle it always defaults to moving the annotation.

I personally think that when in touch mode you need to increase the size of the annotation handles and therefore this may counteract any inaccuracy with the hitpoint of your finger. I am purchasing a Dell pen to see if it is the inaccuracy of the cursor hitpoint.

However in the meantime would you please look into this again for me.

Thanks

Simon
Sasha - Tracker Dev Team
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Re: Modifying size of annotation on touchScreen

Post by Sasha - Tracker Dev Team »

Hello Simon,

I will redirect this to that developer again and we'll see whether he can tell us something new.

Cheers,
Alex
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Sasha - Tracker Dev Team
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Re: Modifying size of annotation on touchScreen

Post by Sasha - Tracker Dev Team »

Hello Simon,

Just spoke with the developer who is responsible for this one. He said the he could not recreate this one on neither of our tablets. Are you trying this one with the latest version of the End-User Editor in the touch-optimized interface? Also, does this reoccur each time when you try to resize the annotation?

Cheers,
Alex
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