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Erickc
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Application crash on close after .xfdf annotations import

Mon Sep 25, 2017 3:50 pm

Hi,
We have issues with .xfdf annotations import on PDF-image (scanned) documents.
The import itself works fine but when we close the application, we get a crash error.
The same code with PDF-Text document causes no problem.
Our app is written in PowerBuilder but we managed to make a C# application with the same code reproducing the issue.
You will find it in the attached .zip. There is a readme.pdf with more details.
Thank you very much!

Eric
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pdf_annot_app_work.zip
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Sasha - Tracker Dev Team
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Re: Application crash on close after .xfdf annotations import

Tue Sep 26, 2017 9:27 am

Hello Eric,

I have reproduced this with the 322.7 dll. From what I see this was already fixed in the newer version that is under the development and will be available from the next major build (323).
PS: I do not know the eta. (hopefully in a month or so)

Cheers,
Alex
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Erickc
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Re: Application crash on close after .xfdf annotations import

Tue Sep 26, 2017 1:20 pm

Thank you Alex for the good news,
We will follow with great interest the release of this next release!
Cheers,
Eric
 
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Re: Application crash on close after .xfdf annotations import

Tue Sep 26, 2017 1:28 pm

:)
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Erickc
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Re: Application crash on close after .xfdf annotations import

Fri Oct 20, 2017 6:09 pm

Hello guys,

Do you have any updates about the release date of the next build with this fix?

Thanks!

Eric
 
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Re: Application crash on close after .xfdf annotations import

Fri Oct 20, 2017 7:28 pm

Hello Eric,

It should be out in a few weeks or so - can't give more precise timing.

Cheers,
Alex
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Erickc
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Re: Application crash on close after .xfdf annotations import

Mon Dec 04, 2017 1:19 pm

Hi,
I noticed that version 7.0.323.0 of PDF-XChange Editor End User edition was released last week.
A new version of PDF-XChange Editor SDK seems to have been released on the same day but it's still at 6.0.322.7.
Can you tell if this update has the fix for our crash problem?
If not, do you now have a better idea of the release date of version 7.0 release of the SDK?
Thank you very much,
Cheers

Eric
 
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Re: Application crash on close after .xfdf annotations import

Tue Dec 05, 2017 8:29 am

Hello Eric,

The next release of the SDK version is delayed a little because of the End-User Editor new version release. It should be out when all of the major problems are fixed.

Cheers,
Alex
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Erickc
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Re: Application crash on close after .xfdf annotations import

Mon Jan 08, 2018 1:39 pm

Hello,
With this issue still occurring, our client refuses the delivery of the solution in his production environment.
He is now considering a complete withdraw of the SDK.
Could you please provide an availability date for a fix? Either via a quick fix or through a new release of the SDK.
Thank you very much,
Best regards
Eric
 
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Re: Application crash on close after .xfdf annotations import

Tue Jan 09, 2018 1:58 pm

Hello Eric,

I cannot reproduce the crash that you described on the newest build - tried on different configurations many times.

Cheers,
Alex
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Re: Application crash on close after .xfdf annotations import

Tue Jan 09, 2018 2:01 pm

Thank you Alex,
You mean this version? 6.0.322.7 (Updated on 20 Dec 2017)
We will try it right away!
Cheers,
Eric
 
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Re: Application crash on close after .xfdf annotations import

Tue Jan 09, 2018 2:27 pm

Hello Eric,

Take the dll from the latest version of the End User Editor and try it.

Cheers,
Alex
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Erickc
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Re: Application crash on close after .xfdf annotations import

Wed Jan 10, 2018 3:25 pm

Hello Alex,

Just to let you know that the the .DLL of the end user version didn't work but the latest 6.0.322.7 build of the SDK resolved our problem!

On a side note, we noticed that this build comes with the menu icons of the version 7 of the end user edition. Shouldn't the build number of the SDK move to 7?

Cheers,
Eric
 
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Re: Application crash on close after .xfdf annotations import

Wed Jan 10, 2018 3:39 pm

Hello Eric,

There seems to be some minor problem with build naming - will try to resolve this.

Cheers,
Alex
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Erickc
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Re: Application crash on close after .xfdf annotations import

Fri Jan 19, 2018 5:47 pm

Hi,
We did all our tests with this version downloaded last week : "6.0.322.7, released 20 Dec 2017"
This version is no longer available on your download page but there is a "7.0.323.2, released 20 Dec 2017 " version.
Can we correctly assume that this was only a name change and that theses two version are the same and identical?
Thanks!
Eric
 
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Re: Application crash on close after .xfdf annotations import

Sat Jan 20, 2018 7:14 am

Hello Eric,

The names were fixed after the report - no need to worry - it's the same dll.

Cheers,
Alex
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