Dual Monitor Issue

PDF-XChange Editor SDK for Developers

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jeffp
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Dual Monitor Issue

Post by jeffp » Wed Aug 16, 2017 9:28 pm

I'm getting a few reports from users who say the PDF Editor (which we embed in our program) disappears when our app is moved from on monitor to another. So it works if our app is on one monitor but doesn't if moved to the other monitor.

Have you heard of anything like this.

We are on 322.6

--Jeff

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Patrick-Tracker Supp
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Re: Dual Monitor Issue

Post by Patrick-Tracker Supp » Wed Aug 16, 2017 11:53 pm

Hello Jeff,

This is a known windows issue for which we have released a workaround. Please see here for more details: https://www.tracker-software.com/knowle ... -Windows-7

Thank you!
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Thank you.

Cheers,

Patrick Charest
Tracker Support North America

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