Page 1 of 1

don't modify locate of other object. but locate modified.

Posted: Fri Mar 25, 2016 8:50 am
by defcon8808
hi.

i look very strange issue.

modified color of particular object in PDF document using we have been developed program from PDFXE SDK.

close after Save As.

compare original and modified.
-> some locate of object moved.(We did to modify only color of particular object. We don't to modify locate of the other object.)

So.. We did to test in PDFXE End-User Demo Version.

1. selected particular object delete.
2. Save As
3. compare original and modified.
4. locate of the other object modified like attach image file.

is this bug?

P.S : i don't send to sample file.
but.. original file created from convert PostScript to PDF.

Re: don't modify locate of other object. but locate modified

Posted: Fri Mar 25, 2016 1:43 pm
by Sasha - Tracker Dev Team
Hello defcon8808,

We need an exact way to reproduce this. We'll need a file sample (or a way to create the sample where this issue is reproducing) and preferably a working code sample.

Cheers,
Alex

Re: don't modify locate of other object. but locate modified

Posted: Wed Mar 30, 2016 9:31 am
by defcon8808
ok. We modified available for send sample file. but issue occurred.

i will send to e-mail address "support@tracker-software.com".

you manager ask to reply our e-mail after check sample file.

Thanx.

Re: don't modify locate of other object. but locate modified

Posted: Wed Mar 30, 2016 12:33 pm
by Sasha - Tracker Dev Team
Hello defcon8808,

We have the files but it's to difficult to see where the changes happen. Use the annotation tools to mark the exact place where to look and mail me the files to polaringu@tracker-software.com

Cheers,
Alex

Re: don't modify locate of other object. but locate modified

Posted: Thu Mar 31, 2016 1:01 am
by defcon8808
Hello defcon8808,

We have the files but it's to difficult to see where the changes happen. Use the annotation tools to mark the exact place where to look and mail me the files to polaringu@tracker-software.com

Cheers,
Alex
check sample file "ELEC_UD_N_A0_original.pdf" and "ELEC_UD_N_A0_Mod.pdf". plz.(the others sample files not insert annotation.)

I insert callout annotation.(body text is "location check point").

it dose not matter any delete object.

same result.

stil.. if your are to difficult to find check point. add reply.

Re: don't modify locate of other object. but locate modified

Posted: Thu Mar 31, 2016 9:22 am
by Sasha - Tracker Dev Team
Hello defcon8808,

Now I managed to reproduce this. We will investigate this and will write back with the results.

Cheers,
Alex

Re: don't modify locate of other object. but locate modified

Posted: Tue Apr 12, 2016 5:44 am
by defcon8808
Hello defcon8808,

Now I managed to reproduce this. We will investigate this and will write back with the results.

Cheers,
Alex
Hi. How soon fix it?

then not allocated ticket number..

We want to know schedule.

Re: don't modify locate of other object. but locate modified

Posted: Tue Apr 12, 2016 11:30 am
by Tracker Supp-Stefan
Hello defcon8808,

The issue was passed to a developer and an internal work item created, but there was no ticket for this. I've just made it and linked the two:
#3517: Editor 317: Content items shift in large page size documents after saving.

We will try to get this resolved for build 318, but for now there is no fixed release date planned for it.

Regards,
Stefan

Re: don't modify locate of other object. but locate modified.

Posted: Wed Nov 28, 2018 12:03 am
by defcon8808
Hello.

i checked version history of 7.0.327.1 release.(below issue)

- Fixed a rare issue with moving some objects when modified page content is saved. (T# 3517)

i tested it. but not fixed. :(

check it. plz...

Re: don't modify locate of other object. but locate modified.

Posted: Wed Nov 28, 2018 7:25 am
by Sasha - Tracker Dev Team
Hello defcon8808,

Forwarded this to our testers to recreate the issue.

Cheers,
Alex

Re: don't modify locate of other object. but locate modified.

Posted: Mon Dec 03, 2018 11:51 pm
by defcon8808
Hello. Sasha.

i send to you e-mail.
(polaringu@tracker-software.com)

check mail plz.

Re: don't modify locate of other object. but locate modified.

Posted: Tue Dec 04, 2018 8:12 am
by Sasha - Tracker Dev Team
Hello defcon8808,

I've received those - we will take a look.

Cheers,
Alex

Re: don't modify locate of other object. but locate modified.

Posted: Tue Jan 15, 2019 12:40 am
by defcon8808
Hello, Sasha.

Could you please let me know the proceedings about it?

Your prompt reply would be highly appreciated.

Re: don't modify locate of other object. but locate modified.

Posted: Tue Jan 15, 2019 7:22 am
by Sasha - Tracker Dev Team
Hello defcon8808,

From what I see, we have recreated the issue and forwarded it to the appropriate developer.

Cheers,
Alex

Re: don't modify locate of other object. but locate modified.

Posted: Wed Feb 20, 2019 4:45 am
by defcon8808
Hello Sasha.

We hope to so hurry fix it.

Can it be fixed before April?

To our is very important problem.. plz..

We are received protest to our clients.. :( :(

Re: don't modify locate of other object. but locate modified.

Posted: Wed Feb 20, 2019 8:38 am
by Sasha - Tracker Dev Team
Hello defcon8808,

Have you tried the latest release? From what I remember, something like that was fixed.

Cheers,
Alex

Re: don't modify locate of other object. but locate modified.

Posted: Wed Feb 20, 2019 9:09 am
by defcon8808
yes. we tried to latest version(7.0.328.2).

It is not fixed.. re-check plz...

Re: don't modify locate of other object. but locate modified.

Posted: Wed Feb 20, 2019 9:39 am
by Sasha - Tracker Dev Team
Hello defcon8808,

From what I see some of it was fixed, but it reoccurred with new files. I will ask that developer again about the fix.

Cheers,
Alex

Re: don't modify locate of other object. but locate modified.

Posted: Thu Feb 21, 2019 11:45 pm
by defcon8808
i were continually tested only one sample file(perfectly same file)..

Are you testing it properly? :evil: :evil:

Please check it accurately.. plz..!!

I will re-send to you attach sample file and issue occuring video file.

I've waited a few years, but I can not wait anymore.. I hope to process fast.

plz

Re: don't modify locate of other object. but locate modified.

Posted: Mon Mar 04, 2019 9:00 am
by defcon8808
hello??

checking it?? response plz.

Re: don't modify locate of other object. but locate modified.

Posted: Mon Mar 04, 2019 9:44 am
by Sasha - Tracker Dev Team
Hello defcon8808,

I've wrote to the developer, who investigates this issue - waiting for the response.

Cheers,
Alex

Re: don't modify locate of other object. but locate modified.

Posted: Tue Jun 04, 2019 2:51 am
by defcon8808
How is it going? I'm frustrated. :cry:

why not fix it? can't fix it?

i want to really really resolve it. plz. help me.

Re: don't modify locate of other object. but locate modified.

Posted: Fri Jun 21, 2019 11:24 am
by Sasha - Tracker Dev Team
Hello defcon8808,

The problem is in the inner PDF structure data's float values - this shift is caused by some floating data points that can sum up to a value that can cause such a shift when there are many content items in the document.
The developer who looked into this said that he will see what can be done.

Cheers,
Alex