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balabi
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Joined: Thu Feb 25, 2016 12:57 am

bug in bookmark plugin

Fri Feb 17, 2017 3:17 am

I encounter a pdf file which has 3 levels of titles that is of same font. This pdf file is attached.

I use this setting in order to generate the 3 level bookmark.

http://pasteboard.co/zgzt44uSm.png

but somehow it went wrong.

Look at chapter IV, it is totally not right.

http://pasteboard.co/zgBu6h3kc.png

I think this is a bug.
Attachments
RMP2015_ 88cc_ Colloquium-- Majorana fermions in nuclear, particle, and solid-state physics.pdf
(1.17 MiB) Downloaded 44 times
 
Willy Van Nuffel
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Re: bug in bookmark plugin

Sun Mar 26, 2017 8:08 pm

No reaction on this yet?

I did a test (today) with the posted PDF and I saw the same problem.

When level 2 criteria is excluded, then the bookmark generation seems to work correctly.
When it is included, it goes wrong.
 
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Will - Tracker Supp
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Re: bug in bookmark plugin

Mon Mar 27, 2017 7:38 am

Hi guys,

No reaction on this yet?
The post was made at 3:17am UK time, which is 7:17pm Canadian time, so no one was available to answer and not all emails and topics are answered over the weekend.

I cannot reproduce this here - for me copying your settings produes no results at all. I'll pass this along to the devs. to see if they can share their thoughts. In the meantime, can you please walk us through your process, step-by-step? I'd like to make sure that I didn't miss anything.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support
http://www.tracker-software.com
 
Willy Van Nuffel
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Re: bug in bookmark plugin

Mon Mar 27, 2017 5:11 pm

Hi Will,

Don't mind about my "No reaction yet", but this question about the bookmark plugin was not answered since Feb. 17, 2017 (more than a month).
This is something I am not used to see here in this forum. In normal circumstances, Tracker Support is always reacting very promptly.
So, no bad word about that!

I have attached a new print screen with the "Generate Bookmarks From Page Text" settings, as I see that in balabi's version there is missing a small part.
I also did a little modification in the syntax. But, the result is the same as in balabi's second picture. On page 20 of his example PDF (numbered p. 156), you can see in the second column that there is a title "D. Systems in two dimensions". This title is missing in the resulting bookmarks.

Best regards.
Attachments
Balabi.zip
(202.28 KiB) Downloaded 22 times
 
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Will - Tracker Supp
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Re: bug in bookmark plugin

Wed Mar 29, 2017 10:11 am

Hi Willy,

That's unusual, I was seeing the incorrect date previously but I see what you mean now. Apologies, not sure how this slipped under the radar, but thanks for bringing it to our attention :)

I still cannot reproduce this here - I believe that you are using build 321, is that correct? Is there any other info. you can provide to help me reproduce the problem?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support
http://www.tracker-software.com
 
Willy Van Nuffel
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Posts: 1148
Joined: Wed Jan 18, 2006 12:10 pm

Re: bug in bookmark plugin

Wed Mar 29, 2017 5:37 pm

Hi Will,

I hope you have used the print screen included in my previous post ...
(The attached ZIP-file was not downloaded yet.)

Myself, I am indeed working with PDF-XChange Editor V6 build 321.0
The plugin-file "bookmarks.pvp" has a date March 06, 2017.

Myself, I can easily reproduce balabi's problem.

I have attached an additional ZIP with my registry settings about balabi's bookmarks and also the resulting PDF.
Attachments
Balabi2.zip
(921.28 KiB) Downloaded 23 times
 
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Patrick-Tracker Supp
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Re: bug in bookmark plugin

Thu Mar 30, 2017 12:01 am

Hello All,

This looks to be a previously reported issue with the Bookmarks plug-in (viewtopic.php?f=62&t=28473). I have asked the dev team to investigate if the cause for these two issues is related. I will post back here when I know more.

Thank you for your patience and understanding while we work to resolve this issue.

Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
 
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Sasha - Tracker Dev Team
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Re: bug in bookmark plugin

Tue Apr 18, 2017 3:02 pm

Hello guys,

These issues are not related because these are entirely different operations. As for the bug itself - it's to deeply hidden to be fixed quickly as the Auto Generation algorithm is complex and vast and things like this can happen from time to time as it's impossible to do 100% perfect generation for all of the files. I've put this into my schedule, though it's priority is low.

Cheers,
Alex
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