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Can´t search in FileOpen protected files

Posted: Wed Jul 08, 2015 2:43 pm
by michipapa
Hi,

with version 5.5 313.1 we can´t search in FileOpen protected files. It seems that the search doesn´t really start. We have a document with 200 pages and after clicking "search" we get "status:finished"

With version 5.5. 310.0 this works fine. After update the function is broken.

Re: Can´t search in FileOpen protected files

Posted: Wed Jul 08, 2015 3:35 pm
by Tracker Supp-Stefan
Hello michipapa,

Thanks for the post.
Could you please provide a sample file we could test at our end?

Regards,
Stefan

Re: Can´t search in FileOpen protected files

Posted: Wed Jul 08, 2015 4:20 pm
by michipapa
Yes, I can.

Please tell me your email address.

Re: Can´t search in FileOpen protected files

Posted: Wed Jul 08, 2015 4:26 pm
by Tracker Supp-Stefan
Hello michipapa,

Please send the sample to support@tracker-software.com with a link back to this topic.

Regards,
Stefan

Re: Can´t search in FileOpen protected files

Posted: Thu Jul 09, 2015 7:53 am
by michipapa
done.

Re: Can´t search in FileOpen protected files

Posted: Thu Jul 09, 2015 9:12 am
by Radi - Tracker Supp
Hi michipapa,

Thank you for the file. Please check your e-mail and if you want - lets continue the conversation there.

Regards,
Radi