"Help - Report a problem"

For translatio0rs, questions, tips and suggestions

Moderators: Tracker Support, TrackerSupp-Daniel, Paul - Tracker Supp, Chris - Tracker Supp, Vasyl-Tracker Dev Team, Tracker Supp-Stefan, Ivan - Tracker Software

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Peter2
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"Help - Report a problem"

Post by Peter2 » Thu Dec 12, 2013 9:42 pm

PDF Viewer 2.5 / 213.1

The "Help - Report a problem" dialogue is translated, but the "problems heading" and the "default text" is not.

Is this indented (because the language of support and forum is English) or not?

Peter
Win 7 Prof German; PDF-X-Change Pro German
Win 10 - Editor free, Printer lite

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Will - Tracker Supp
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Re: "Help - Report a problem"

Post by Will - Tracker Supp » Thu Dec 12, 2013 10:02 pm

Hi Peter,

We are reliant on volunteer translators and this is likely because it was missed by one of our volunteers, or simply not yet complete. If you'd like to offer an an updated translation, we'd greatly appreciate it. If you're willing, please see here:
http://tracker-software.com/editor_lang

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Peter2
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Posts: 812
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: "Help - Report a problem"

Post by Peter2 » Thu Dec 12, 2013 10:07 pm

Hi Will

I tried the current tool - "Next non-translated": finds nothing.

Maybe these strings are not integrated in the translation-system?

Peter
Win 7 Prof German; PDF-X-Change Pro German
Win 10 - Editor free, Printer lite

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Will - Tracker Supp
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Re: "Help - Report a problem"

Post by Will - Tracker Supp » Fri Dec 13, 2013 3:56 am

Hi Peter,

As far as I'm aware, the heading should be, though I don't know if there's a way for us to translate the body of the text, I would have to confirm that with the Dev. Team. In all honesty, I have a strong suspicion that this is done on purpose, as the text in the problem reports are for our benefit and so is far more helpful to us to be in our native language.

Could you clarify what build of the translations tools you're using, as well as which?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Peter2
User
Posts: 812
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: "Help - Report a problem"

Post by Peter2 » Fri Dec 13, 2013 2:55 pm

Will - Tracker Supp wrote:... Could you clarify what build of the translations tools you're using, as well as which?...
I have:

Editor: 3/306; Tool 3/306
Viewer 2.5: 213.1 / Tool 2.0.56
Printer: 5/272.1; Tool 5.0.250

Editor and Viewer shows dialog as reported above;
"Printer - About - Report a problem" does nothing ...

Peter
Win 7 Prof German; PDF-X-Change Pro German
Win 10 - Editor free, Printer lite

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