Wrong OCR

Discussion for the End User use uf OCR in PDF-XChange Editor and Viewer

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Biber7
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Wrong OCR

Post by Biber7 » Wed Oct 07, 2020 5:40 am

Drain.pdf
(464.83 KiB) Downloaded 17 times
Hi! Accidentally some letters were not recognized, which in my opinion are very legible: the word is for example DRAIN; BRAIN was recognized. :-( So my 300 employee read misunderstandings using Your software and cant find repetitions using your search function: How often we can sell DRAIN in 200 pages? If Yout software often read BRAIN, we must look at every page to read every page with our eyes.

Thank You for Your very goot software,
Bernd

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Dimitar - Tracker Supp
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Re: Wrong OCR

Post by Dimitar - Tracker Supp » Wed Oct 07, 2020 12:45 pm

Hello Biber,

Thank you for your report.

Could you please tell us the exact version of your PDF Editor?

You can see that under the Main menu -> Help -> About.


Also, could you please tell us which OCR tool you have used
and if it possible please show us the settings
you have used during the recognition?


Regards.

Biber7
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Re: Wrong OCR

Post by Biber7 » Thu Oct 29, 2020 8:20 am

2020-10-29 09_15_21-Wrong OCR - Tracker Software Products.jpg
:-)
2020-10-29 09_17_48-Einstellungen.jpg

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Dimitar - Tracker Supp
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Re: Wrong OCR

Post by Dimitar - Tracker Supp » Thu Oct 29, 2020 10:32 am

Hello Biber,


Thank you for the provided information even if it is not everything I asked you for.


I made a few test and I will be grateful if you could tell me what part of this document is not correct:


Drain (1).pdf
(464.83 KiB) Downloaded 16 times

Regards.

Biber7
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Re: Wrong OCR

Post by Biber7 » Wed Nov 04, 2020 9:18 am

Hi! What do You mean with: which OCR-Tool? Is this Your OCR-tool, You asked for?
OCR-tool.jpg
OCR-settings.jpg
(see in post 1: ) ... the word is for example DRAIN; BRAIN was recognized. We want to know, how often we can sell DRAIN in for example 200 pages? Your software shows us, how often we can sell BRAIN.
Drain 2020-11-04.jpg

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Dimitar - Tracker Supp
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Re: Wrong OCR

Post by Dimitar - Tracker Supp » Wed Nov 11, 2020 2:02 pm

Hello Biber,

I apologize for the delay.

What I meant was whether you have used the Default OCR or the Enhanced OCR tool.

I asked you to take a look at my test file, if there are the same mistakes made as in your tests, but after a close comparing with your file, I noticed that they are very similar.

I reported this problem to our developers, so, hopefully this problem will be resolved in the next version our the OCR tool.


Regards.

Biber7
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Posts: 10
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Re: Wrong OCR

Post by Biber7 » Wed Nov 11, 2020 3:57 pm

Thank You. We will wait. ...
The mistakes are the same (brain,
not drain).

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Tracker Supp-Stefan
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Re: Wrong OCR

Post by Tracker Supp-Stefan » Wed Nov 11, 2020 5:30 pm

Hello Biber7,

Thanks for the follow up!
We are still awaiting feedback from the people working on the OCR engine. As soon as we have any further news we will post here.

Kind regards,
Stefan

RolleRolle
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Re: Wrong OCR

Post by RolleRolle » Thu Nov 12, 2020 4:30 pm

Hi all,

Today I bought the Enhanced OCR Version, too, because I expected better results.

The results are not even close to working with.

Thats the document:
image4.png
image4.png (20.11 KiB) Viewed 676 times

That is the result:

ndspanl mil Ilppi. voll“-
besiehund aus 0rts-Nr.13 und 14



That was my setup:
image3.png

Is there any way to improve the OCR significantly?

I am a big fan of your software anyway.

Kind regards,
Paul

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Ovg
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Re: Wrong OCR

Post by Ovg » Thu Nov 12, 2020 5:11 pm

It seems that you have tried Default OCR, not Enhanced one.

Find Enhance Scanned Pages command:

20201112_200951.png
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 9.0 (Build 351.0) / W7 x64 SP1

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Tracker Supp-Stefan
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Re: Wrong OCR

Post by Tracker Supp-Stefan » Thu Nov 12, 2020 5:26 pm

Hello RolleRolle,

Please try OVG's suggestion and see if that will help.

And if we may add some additional information for everyone:
We had been planning a release earlier this month which has been put back to mid December - one of the primary reasons for this is a significant improvement in OCR is expected with a free upgrad for all users with EOCR purchased and active maintenance at the time of the release. If all goes to plan that we are confident will improve this - Dramatically!

Kind regards,
Stefan

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