printing in negative

Discussion for the End User use uf OCR in PDF-XChange Editor and Viewer

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zlotowinfo
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printing in negative

Post by zlotowinfo » Mon Jan 07, 2019 11:00 am

dont from which time, from which version
pdf viewer print in negative

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Paul - Tracker Supp
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Re: printing in negative

Post by Paul - Tracker Supp » Mon Jan 07, 2019 2:46 pm

Hi zlotowinfo

welcome to the forum. We will need to know what version of the software you are using. Also, does this happen to any PDF or just certain ones?

It seems you are printing from the Viewer, does the Editor also have the same issue?
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zlotowinfo
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Re: printing in negative

Post by zlotowinfo » Mon Jan 07, 2019 8:10 pm

2.5 b322.10 (dec 13 2018; 09:19:53)
i use pdf viewer as external program (not opening inside browser)
when this bug happened, i changed pdf to open internal browser by firefox

there wasn't any problem with printing
Attachments
1.jpg

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TrackerSupp-Daniel
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Re: printing in negative

Post by TrackerSupp-Daniel » Mon Jan 07, 2019 8:47 pm

Hello zlotowinfo,

Thank you for verifying that. As I cannot reproduce this with the viewer from our end, I would like to check if you have any printer properties set for that device? Note that many printers remember their settings on a per application basis, so if you have set the Viewer to print in negative in the past, this may be remembered.

Beyond that, the viewer is discontinued, and is only receiving critical security updates at this point. It has been succeeded by the Editor, which is now in active development. Can you please test in the Editor, and tell us if the issue persists there?
You can download and use the PDF-XChange Editor here: https://www.tracker-software.com/produc ... nge-editor

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

zlotowinfo
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Re: printing in negative

Post by zlotowinfo » Mon Jan 07, 2019 9:28 pm

i never used negative, i didnt see any option to do this
if some changed in printer options always changeable temporary

sry to leave this software,
dont need editor 147MB installer, i use only lite software
PDF-XChange Viewer installed 35MB
i must find different small pdf viewer

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TrackerSupp-Daniel
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Re: printing in negative

Post by TrackerSupp-Daniel » Mon Jan 07, 2019 9:37 pm

Hello zlotowinfo,

In this case, I should mention that the Editor can be used for free for many features, including viewing documents and filling forms, and offers all the same functionality that the viewer has, with much more if it is licensed.

We will be sad to see you go, but I hope that the Editor can be in your list of tools to consider in the future.
Have an excellent day!
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

zlotowinfo
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Re: printing in negative

Post by zlotowinfo » Mon Jan 07, 2019 9:49 pm

switched to sumatra pdf

on my list http://d.oga.pl still exist xchange pdf
maybe some day will find older version without bug negative printing

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TrackerSupp-Daniel
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Re: printing in negative

Post by TrackerSupp-Daniel » Mon Jan 07, 2019 10:19 pm

Alright,

Until next time!
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

zlotowinfo
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Re: printing in negative

Post by zlotowinfo » Mon Jan 07, 2019 10:23 pm

this come just come, i changed on down print as graphic

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TrackerSupp-Daniel
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Re: printing in negative

Post by TrackerSupp-Daniel » Mon Jan 07, 2019 10:38 pm

Glad to hear you have got it working now zlotowinfo!

:D
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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