OCR does not give text but numbers and other

Discussion for the End User use of OCR in PDF-XChange Editor and Viewer

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
Manuella
User
Posts: 3
Joined: Mon Jan 29, 2018 1:30 pm

OCR does not give text but numbers and other

Post by Manuella »

Hi,

I have OCRed a pdf page in the XChange editor. But the result is alphanumeric resulting in a text that can not be copied to word.Any idea how to get a workable file. Thanks in advance, Manuella
Attachments
2018-10-19.png
2018-10-19.png
Willy Van Nuffel
User
Posts: 2347
Joined: Wed Jan 18, 2006 12:10 pm

Re: OCR does not give text but numbers and other

Post by Willy Van Nuffel »

Hello

1) Please make sure to be using the latest version V7, build 327.0

2) Please try "Enhance Scanned Pages" instead of "OCR Page(s)" in the "Convert" ribbon.
= Optimiser les pages numérisées" au lieu de "OCR de(s) page(s)" dans le ruban "Convertir".
For 'Accuracy' please select "Medium".
Précision = Medium.

Best regards.
Bien à vous.
Manuella
User
Posts: 3
Joined: Mon Jan 29, 2018 1:30 pm

Re: OCR does not give text but numbers and other

Post by Manuella »

Willy Van Nuffel wrote:Hello

1) Please make sure to be using the latest version V7, build 327.0

2) Please try "Enhance Scanned Pages" instead of "OCR Page(s)" in the "Convert" ribbon.
= Optimiser les pages numérisées" au lieu de "OCR de(s) page(s)" dans le ruban "Convertir".
For 'Accuracy' please select "Medium".
Précision = Medium.

Best regards.
Bien à vous.
Thanks Willy and congratulations for your french. Unfortunately your advice did not help. I am still with the same awkward alphanumeric characters.
Willy Van Nuffel
User
Posts: 2347
Joined: Wed Jan 18, 2006 12:10 pm

Re: OCR does not give text but numbers and other

Post by Willy Van Nuffel »

Sorry Manuella, that the proposed solution did not help.

Can you please post/upload your (one page) PDF to this forum, so we can run some tests with it?

Thanks and best regards.
User avatar
TrackerSupp-Daniel
Site Admin
Posts: 8440
Joined: Wed Jan 03, 2018 6:52 pm

Re: OCR does not give text but numbers and other

Post by TrackerSupp-Daniel »

Well, I see my work here is done for the moment.
Thanks again Willy, Once we have the files requested, we can begin investigating properly. If they contain any sensitive data, you can email them directly to support@pdf-xchange.com
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
User avatar
TrackerSupp-Daniel
Site Admin
Posts: 8440
Joined: Wed Jan 03, 2018 6:52 pm

Re: OCR does not give text but numbers and other

Post by TrackerSupp-Daniel »

Hello Manuella,

We have recieved the document, Thank you for emailing us.
After investigating, It seems that initially, this document it rotated, Note that OCR functionality is greatly improved if you rotate the document to be the correct orientation before running. Rotate document (under Organize > Transform pages) is the function you will need to use. The Rotate View option will not work for this handling.

Beyond that, As this document is imperfect, inconsistencies in font size, shape, angle, some areas are overlapped, etc. our OCR will try its best, but cannot always maintain a perfect result. This specific document is one of those cases where the OCR output cannot be improved much. Lowering the OCR accuracy may offer better results, but I would recommend rescanning this document at a higher resolution (DPI) before continuing with OCR.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Manuella
User
Posts: 3
Joined: Mon Jan 29, 2018 1:30 pm

Re: OCR does not give text but numbers and other

Post by Manuella »

Thanks Daniel for all the explanations. Especially for the tip about rotating a document.
I wish you a nice day, Manuella
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: OCR does not give text but numbers and other

Post by Tracker Supp-Stefan »

:)
Post Reply