so just to be clear: when you said the text was placed to match, that does basically mean the text is a little off axis, just the same as the image is?
It's very hard to tell, because it's only a very slight rotation, but it does appear to be that way (unless my eyes are being tricked, which is entirely possible!). I had to remove the underlying image layer and change the text colour to black, then compare the two documents to see it.
(If you want information on how to do that, please see here: https://www.tracker-software.com/knowle ... the-Editor
Does this happen with individual words, lines or pages? I think that is what they meant when saying the text is "rotated."
The way that the text is placed will depend entirely on the image being recognized. Sometimes it might be individual words, others lines and others the entire page.
Regarding the descewing option, that would only help when scanning with your Editor and not with already scanned pdfs right?
That's correct. I believe that we're looking to implement an 'after-the-fact' deskew feature, but I don't know for sure and wouldn't be able to get a definite implementation date for now.
This problem with Citavi probably will not be solved by a better scan image. As you said, all other readers deal with it fine. To my eyes, some of these scans are perfectly straight and Citavi won't recognize the text.
straight scan might help, but that's not really practical because it's often difficult to get a perfect scan, especially when the paper moves after closing the lid on the scanner.
To my eyes, some of these scans are perfectly straight and Citavi won't recognize the text.
I agree completely - Citavi should be able to handle highlighting text like this, so it's not something that we can help with and is definitely something that they need to look at. Given that they appear to want to lay the blame on us, I suspect that they're not going to be particularly receptive to my comments, so I'd recommend that you mention to them that all other 'main-stream' readers work perfectly with this and that includes Adobe.
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