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Zumwalt
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OCR does not start or work

Wed May 04, 2016 5:14 pm

I'm trying to use PdfXChange Editor 6.0(Build 317.0) to OCR a scanned 130 page document.
I've tried 200,300, and 400dpi, but there's not even the appearance the OCRing has even started.
I'm on a 32 bit system, so I thought it might be a memory problem, and extracted one page to test.
Same result
The only anomaly I can see is the it's a 35.333in x 45.639 in document, even though it should be 8.5"x11".

I have scanned other documents larger than this one.
Any ideas of why OCR is not working/

tia
 
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Patrick-Tracker Supp
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Re: OCR does not start or work

Wed May 04, 2016 10:17 pm

Hello Tia,

Thank you for the detailed posting. Are you perhaps using the portable Editor? or is it fully installed?

What operating system are you using?

Could you please provide the single-page extraction that you were able to reproduce this issue with? If you are not comfortable uploading that page to a public forum, you may send it to support@tracker-software.com with a link back to this topic.

Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
 
Zumwalt
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Re: OCR does not start or work

Sat May 07, 2016 9:43 pm

I'm using W7 Ultimate SP1 32 Bit
I don't think PDFXchange is installed as portable, how can I tell?
I have attached one of the pages.
Attachments
EX-13.pdf
Page extracted from 130 page document using PDFXchange
(97.21 KiB) Downloaded 83 times
 
Zumwalt
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Re: OCR does not start or work

Sun May 08, 2016 12:08 am

sorry, didn't read the line about archiving the file
so here it is
Attachments
EX-13.zip
(83.96 KiB) Downloaded 73 times
 
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Patrick-Tracker Supp
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Re: OCR does not start or work

Wed May 11, 2016 7:24 pm

Hello Zumwalt,

Thank you for providing this file. I reproduced the issue you described on my 64 bit Win-10 machine when OCR is set to high accuracy. When set to medium accuracy, the OCR seems to work perfectly. Can you please confirm if you are seeing this as well?

Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
 
Zumwalt
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Posts: 11
Joined: Wed Jul 09, 2014 3:48 pm

Re: OCR does not start or work

Sat May 14, 2016 6:05 pm

Ok, using the low setting: one page of the document scanned in about 20 seconds with great recognition.
I tried the medium setting and it took about 5 minutes to scan, but seemed to work the same as the low setting.
On high, nothing.

The job's complete now, just wish I had tried what you suggested.
thanks
 
John - Tracker Supp
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Re: OCR does not start or work

Mon May 16, 2016 11:35 am

Pleased you made progress :)
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

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