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Esu
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OCR text is rotated

Tue Dec 12, 2017 2:30 pm

Hi,

There seems to be a problem whit OCR in Editor.
When I perform OCR to PDF document which is scanned with our customers copier RICOH MP C6003, text is rotated 90 degrees clockwise.
This does not happen with Editor version 6, build 322.7, but happens to all Ricoh documents with version 7, build 323.0.
It also does not happen to document which is scanned with Sharp MX-2600N.
This has been tried in three computers, win 7 and win 10.
Attached is original scanned document "Lirum larum.pdf" and two ocr-versions, "Lirum larum-ocr-ver6-buid322.7.pdf" and "Lirum larum-ocr-ver7-buid323.0.pdf"

BR,
Esa Hietala
Attachments
Lirum larum-ocr-ver7-buid323.0.pdf
(152.63 KiB) Downloaded 14 times
Lirum larum-ocr-ver6-buid322.7.pdf
(243.06 KiB) Downloaded 21 times
Lirum larum.pdf
(73.29 KiB) Downloaded 12 times
 
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Patrick-Tracker Supp
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Re: OCR text is rotated

Tue Dec 12, 2017 8:31 pm

Hello Esu,
We have reproduced this issue on our side and the dev team is already aware (RT4128). I have spoken to the assigned dev who is working on it.

Thank you for your patience and understanding.
Cheers!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
 
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Sasha - Tracker Dev Team
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Re: OCR text is rotated  SOLVED

Wed Dec 13, 2017 3:22 pm

Hello Esu,

This is now fixed and the fix itself will be available from the next build (323.1)

Cheers,
Alex
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Esu
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Joined: Tue Dec 12, 2017 2:06 pm

Re: OCR text is rotated

Thu Dec 14, 2017 5:16 pm

Hi Patrick and Alex,

Thanks for very quick fix!
Tested, works fine now.

- Esu
 
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Tracker Supp-Stefan
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Re: OCR text is rotated

Thu Dec 14, 2017 5:19 pm

Hello Esu,

Glad to hear that!
Thanks for testing and confirming it!

Cheers,
Stefan

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