thumnail and preview handler windows 8.1

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arlb
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Joined: Tue Jan 07, 2020 2:34 am
Location: Paris, France

thumnail and preview handler windows 8.1

Post by arlb »

I have been googleing for 15 minutes now "pdf xchange editor windows 8 document preview desktop explorer" with no joy. In "Preferences > File Associations" I am setting "Thumnail Handler for PDF files" and "Preview Handler for PDF files" to "Yes", but when I click "Apply" it reverts back to "Do not change", and nothing changes.
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TrackerSupp-Daniel
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Re: thumnail and preview handler windows 8.1

Post by TrackerSupp-Daniel »

Hello, arlb

You may also need to re-register our shell extensions, and then restart the PC, in order for these to be properly enabled. Please follow the steps here: https://www.pdf-xchange.com/knowle ... extensions

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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arlb
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Posts: 2
Joined: Tue Jan 07, 2020 2:34 am
Location: Paris, France

Re: thumnail and preview handler windows 8.1

Post by arlb »

Thanks.

Having noticed "For this user only" box in the dialog above, I solved the problem by lauching the program with admin privileges, and applying the settings. It worked.
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Tracker Supp-Stefan
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Re: thumnail and preview handler windows 8.1

Post by Tracker Supp-Stefan »

Hello arlb,

Glad to hear you've resolved it!

Kind regards,
Stefan
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