Background of specific text not appearing, or appearing as a very thin line.

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BerserkerEzio
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Posts: 1
Joined: Tue Dec 07, 2021 3:58 pm

Background of specific text not appearing, or appearing as a very thin line.

Post by BerserkerEzio »

Below is a preview of the pdf in Adobe acrobat.
image.png
Below is a preview in Pdf xchange editor
image.png
image.png (68.99 KiB) Viewed 153 times
The backgound of the title can be seen in adobe acrobat, but not pdf xchange editor.
In some pdfs, the text highlighted by the background may be unreadable, as seen in the following-
Adobe
image.png
Pdf xchange editor
image1.png
Problems persists across multiple pdf files, as the above screenshots are of two different pdf files. I do not know what exact term to use for the background used in the text, and simply searching "background" yields completely different results.

Current version used-9.2
Current build-359.0
Latest as of date of posting.
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TrackerSupp-Daniel
Site Admin
Posts: 8436
Joined: Wed Jan 03, 2018 6:52 pm

Re: Background of specific text not appearing, or appearing as a very thin line.

Post by TrackerSupp-Daniel »

Hello, BerserkerEzio

Thank you for the report, To investigate this, it would greatly help if we could see a copy of the document itself. Can I ask you to send that to us? If the file contains sensitive information that you would not like to share on a public forum, please email us directly, with a link to this forum post, so we know what it relates to.

Our email address is support@pdf-xchange.com

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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