Set specific fields to Read-Only when signing Document does not work SOLVED
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
Set specific fields to Read-Only when signing Document does not work
I created a document with form fields. The form consists of multiple Text and Date fields. Additionally, i added a signature field to the form.
I followed the documentation (https://help.pdf-xchange.com/pdfxe9/index.html?digital-signature-variables_ed.html), and configured the property "Mark as Read-Only" of the signature field.
When i select "All fields", it works as expected: after signing the document using the signature field, all form fields are disabled for editing (even when the signing properties allows to edit form fields after signing).
When i select "Only specific fields", and select some of the text fields, nothing happens when signing the document. all fields staying editable.
PDF-XChange Editor Plus
Version 9.1
Build 356.0 (Enhanced OCR)
I followed the documentation (https://help.pdf-xchange.com/pdfxe9/index.html?digital-signature-variables_ed.html), and configured the property "Mark as Read-Only" of the signature field.
When i select "All fields", it works as expected: after signing the document using the signature field, all form fields are disabled for editing (even when the signing properties allows to edit form fields after signing).
When i select "Only specific fields", and select some of the text fields, nothing happens when signing the document. all fields staying editable.
PDF-XChange Editor Plus
Version 9.1
Build 356.0 (Enhanced OCR)
- Attachments
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- TestForm_LockFieldsWhenSigned.pdf
- (5.79 KiB) Downloaded 46 times
Re: Set specific fields to Read-Only when signing Document does not work
Tested it again with the newest Version (9.2, Build 359.0), same issue there.
- Dimitar - Tracker Supp
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Re: Set specific fields to Read-Only when signing Document does not work
Hello kinpat,
Thank you for your report.
Could you please send me one of the signed files?
Regards.
Thank you for your report.
Could you please send me one of the signed files?
Regards.
Re: Set specific fields to Read-Only when signing Document does not work
Here you go
- Attachments
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- TestForm_LockAllFieldsWhenSigned.pdf
- Setting "Lock All Fields" - original file
- (5.77 KiB) Downloaded 38 times
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- TestForm_LockFieldsWhenSigned_signed.pdf
- Setting "Lock specific Fields" - signed file
- (49.3 KiB) Downloaded 37 times
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- TestForm_LockFieldsWhenSigned.pdf
- Setting "Lock specific Fields" - original file
- (5.79 KiB) Downloaded 34 times
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- TestForm_LockAllFieldsWhenSigned_signed.pdf
- Setting "Lock All Fields" - signed file
- (49.26 KiB) Downloaded 34 times
- TrackerSupp-Daniel
- Site Admin
- Posts: 8440
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Re: Set specific fields to Read-Only when signing Document does not work
Hello, kinpat
Sorry for the delay, I have reproduced this issue and reported it to the Dev team. The following ticket is internal only, so if you are looking for updates on it, please let us know here and any member of our support team will be able to help.
RT#5856: Lock specific fields with signature not working
Kind regards,
Sorry for the delay, I have reproduced this issue and reported it to the Dev team. The following ticket is internal only, so if you are looking for updates on it, please let us know here and any member of our support team will be able to help.
RT#5856: Lock specific fields with signature not working
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
- Ivan - Tracker Software
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Re: Set specific fields to Read-Only when signing Document does not work SOLVED
Fixed in the next build.
Tracker Software (Project Director)
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
Re: Set specific fields to Read-Only when signing Document does not work
Great to hear that, many thanks for your support!
Do you have an idea when the next build will be released?
Do you have an idea when the next build will be released?
- Tracker Supp-Stefan
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Re: Set specific fields to Read-Only when signing Document does not work
Hello kinpat,
The current plans are for late in January, but no specific date has been set up yet.
Kind regards,
Stefan
The current plans are for late in January, but no specific date has been set up yet.
Kind regards,
Stefan
Re: Set specific fields to Read-Only when signing Document does not work
Hi Stefan
Any news on the new build release date? It was planned for end of January, now it's end of March...
Any news on the new build release date? It was planned for end of January, now it's end of March...
- Tracker Supp-Stefan
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Re: Set specific fields to Read-Only when signing Document does not work
Hello kinpat,
There were some unexpected delays, but we are now planning a new build early in April.
Kind regards,
Stefan
There were some unexpected delays, but we are now planning a new build early in April.
Kind regards,
Stefan
Re: Set specific fields to Read-Only when signing Document does not work
Hi Stefan
I have tested the use case with the current Release (Version 9.3, Build 361.0). The issue is solved.
Thank you very much for your support.
Regards,
Patrick
I have tested the use case with the current Release (Version 9.3, Build 361.0). The issue is solved.
Thank you very much for your support.
Regards,
Patrick
- TrackerSupp-Daniel
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Set specific fields to Read-Only when signing Document does not work
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com