Set specific fields to Read-Only when signing Document does not work  SOLVED

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kinpat
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Set specific fields to Read-Only when signing Document does not work

Post by kinpat »

I created a document with form fields. The form consists of multiple Text and Date fields. Additionally, i added a signature field to the form.
I followed the documentation (https://help.pdf-xchange.com/pdfxe9/index.html?digital-signature-variables_ed.html), and configured the property "Mark as Read-Only" of the signature field.
When i select "All fields", it works as expected: after signing the document using the signature field, all form fields are disabled for editing (even when the signing properties allows to edit form fields after signing).
When i select "Only specific fields", and select some of the text fields, nothing happens when signing the document. all fields staying editable.

PDF-XChange Editor Plus
Version 9.1
Build 356.0 (Enhanced OCR)
Attachments
TestForm_LockFieldsWhenSigned.pdf
(5.79 KiB) Downloaded 46 times
kinpat
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Re: Set specific fields to Read-Only when signing Document does not work

Post by kinpat »

Tested it again with the newest Version (9.2, Build 359.0), same issue there.
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Dimitar - Tracker Supp
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Re: Set specific fields to Read-Only when signing Document does not work

Post by Dimitar - Tracker Supp »

Hello kinpat,

Thank you for your report.

Could you please send me one of the signed files?

Regards.
kinpat
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Re: Set specific fields to Read-Only when signing Document does not work

Post by kinpat »

Here you go
Attachments
TestForm_LockAllFieldsWhenSigned.pdf
Setting "Lock All Fields" - original file
(5.77 KiB) Downloaded 38 times
TestForm_LockFieldsWhenSigned_signed.pdf
Setting "Lock specific Fields" - signed file
(49.3 KiB) Downloaded 37 times
TestForm_LockFieldsWhenSigned.pdf
Setting "Lock specific Fields" - original file
(5.79 KiB) Downloaded 34 times
TestForm_LockAllFieldsWhenSigned_signed.pdf
Setting "Lock All Fields" - signed file
(49.26 KiB) Downloaded 34 times
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TrackerSupp-Daniel
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Re: Set specific fields to Read-Only when signing Document does not work

Post by TrackerSupp-Daniel »

Hello, kinpat

Sorry for the delay, I have reproduced this issue and reported it to the Dev team. The following ticket is internal only, so if you are looking for updates on it, please let us know here and any member of our support team will be able to help.
RT#5856: Lock specific fields with signature not working

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Ivan - Tracker Software
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Re: Set specific fields to Read-Only when signing Document does not work  SOLVED

Post by Ivan - Tracker Software »

Fixed in the next build.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
kinpat
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Re: Set specific fields to Read-Only when signing Document does not work

Post by kinpat »

Great to hear that, many thanks for your support!
Do you have an idea when the next build will be released?
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Tracker Supp-Stefan
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Re: Set specific fields to Read-Only when signing Document does not work

Post by Tracker Supp-Stefan »

Hello kinpat,

The current plans are for late in January, but no specific date has been set up yet.

Kind regards,
Stefan
kinpat
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Re: Set specific fields to Read-Only when signing Document does not work

Post by kinpat »

Hi Stefan
Any news on the new build release date? It was planned for end of January, now it's end of March... :?:
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Tracker Supp-Stefan
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Re: Set specific fields to Read-Only when signing Document does not work

Post by Tracker Supp-Stefan »

Hello kinpat,

There were some unexpected delays, but we are now planning a new build early in April.

Kind regards,
Stefan
kinpat
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Re: Set specific fields to Read-Only when signing Document does not work

Post by kinpat »

Hi Stefan

I have tested the use case with the current Release (Version 9.3, Build 361.0). The issue is solved.

Thank you very much for your support.

Regards,
Patrick
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TrackerSupp-Daniel
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Set specific fields to Read-Only when signing Document does not work

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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