Bookmarks disabled
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Bookmarks disabled
I cannot insert bookmarks in some of PDF files.
The insert bookmark on popup menu and also on toolbar is disabled.
On some files it works, on some not.
What is the cause?
The insert bookmark on popup menu and also on toolbar is disabled.
On some files it works, on some not.
What is the cause?
- Radi - Tracker Supp
- Site Admin
- Posts: 600
- Joined: Tue Mar 03, 2015 12:46 pm
Re: Bookmarks disabled
Hello mwsnw,
Could you please send us a sample PDF document in which you cannot add bookmarks so we can test it on our end?
If the file contains sensitive information, please do not post it on the forum. In this case, please send it to support@pdf-xchange.com
Regards,
Radi
Could you please send us a sample PDF document in which you cannot add bookmarks so we can test it on our end?
If the file contains sensitive information, please do not post it on the forum. In this case, please send it to support@pdf-xchange.com
Regards,
Radi
Re: Bookmarks disabled
Download this file:
https://www.comp.com.pl/wp-content/uploads/2021/04/RS-2020-Grupa-Comp-S.A_-1.pdf
Open it and try to delete bookmarks and insert any new ones?
https://www.comp.com.pl/wp-content/uploads/2021/04/RS-2020-Grupa-Comp-S.A_-1.pdf
Open it and try to delete bookmarks and insert any new ones?
- Radi - Tracker Supp
- Site Admin
- Posts: 600
- Joined: Tue Mar 03, 2015 12:46 pm
Re: Bookmarks disabled
Hello mwsnw,
I checked your document and this is a digitally signed document that restricts editing. Such documents cannot be edited, unless the digital signature is removed by the owner of the signature.
Regards,
Radi
I checked your document and this is a digitally signed document that restricts editing. Such documents cannot be edited, unless the digital signature is removed by the owner of the signature.
Regards,
Radi
Re: Bookmarks disabled
So I will surprise you.
Take this file and open it in old good PDF XChange Viewer version 2.5 from 2018.
And you can delete and insert bookmarks freely.
How is it possible?
Take this file and open it in old good PDF XChange Viewer version 2.5 from 2018.
And you can delete and insert bookmarks freely.
How is it possible?
- Tracker Supp-Stefan
- Site Admin
- Posts: 17929
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: Bookmarks disabled
Hello mwsnw,
Yes - the Viewer was doing some thing differently, but this was causing some other issues.
So that's why we are restricting some operations on signed files in the Editor - to guarantee the integrity of the signatures and the file itself won't be accidentally affected.
Kind regards,
Stefan
Yes - the Viewer was doing some thing differently, but this was causing some other issues.
So that's why we are restricting some operations on signed files in the Editor - to guarantee the integrity of the signatures and the file itself won't be accidentally affected.
Kind regards,
Stefan
Re: Bookmarks disabled
I need this functionality.
In order to keep signatures consistent is it possible to remove signatures and then add your own bookmarks?
Or if not - is it possible to export the file contents to unsigned PDF and then add bookmarks in new exported file?
In order to keep signatures consistent is it possible to remove signatures and then add your own bookmarks?
Or if not - is it possible to export the file contents to unsigned PDF and then add bookmarks in new exported file?
- Tracker Supp-Stefan
- Site Admin
- Posts: 17929
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: Bookmarks disabled
Hello mwsnw,
I am afraid that removing signatures from a file is not possible unless you want to remove your own signature. Allowing the wiping of other peoples signatures makes them much less useful than they are now.
You can not export the contents either as that is prevented by the signatures and the settings and restrictions they applied to this file.
Kind regards,
Stefan
I am afraid that removing signatures from a file is not possible unless you want to remove your own signature. Allowing the wiping of other peoples signatures makes them much less useful than they are now.
You can not export the contents either as that is prevented by the signatures and the settings and restrictions they applied to this file.
Kind regards,
Stefan
Re: Bookmarks disabled
You may extract all pages to a new file and flatten Form Fields.
- Tracker Supp-Stefan
- Site Admin
- Posts: 17929
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: Bookmarks disabled
Hello lev,
Thanks! I would have assumed that this operation would have been disabled as well, but it does seem to work for that particular file!
That is indeed a viable solution!
Kind regards,
Stefan
Thanks! I would have assumed that this operation would have been disabled as well, but it does seem to work for that particular file!
That is indeed a viable solution!
Kind regards,
Stefan