Scanning
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- Paul - Tracker Supp
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Re: Scanning
Hi James,
when the scanner process starts it gets these from the installed drivers. You need to uninstall the drivers for those old devices and then they will not show up anymore.
Here is a page explaining how to do that. https://www.thewindowsclub.com/how-to-r ... -windows-7
It says windows 7 in the link but refers to Windows 10 in the article. The process should be the same.
I hope that helps.
when the scanner process starts it gets these from the installed drivers. You need to uninstall the drivers for those old devices and then they will not show up anymore.
Here is a page explaining how to do that. https://www.thewindowsclub.com/how-to-r ... -windows-7
It says windows 7 in the link but refers to Windows 10 in the article. The process should be the same.
I hope that helps.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Scanning
I've already uninstalled all of these weeks ago.
I've tried restarting the program and rebooting the computer several times.
Thanks,
I've tried restarting the program and rebooting the computer several times.
Thanks,
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- User
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Re: Scanning
To me it seems like removing the device from the list with devices is not enough.
I had to go into my Windows Settings > Apps > Apps & features.
In the list with installed apps, I had to search for my Canon printer/scanner device and Uninstall it.
Only after that, it did not appear anymore in the PDF-XChange Editor, Scanner Presets.
Does this work for you or is this what you already did?
I had to go into my Windows Settings > Apps > Apps & features.
In the list with installed apps, I had to search for my Canon printer/scanner device and Uninstall it.
Only after that, it did not appear anymore in the PDF-XChange Editor, Scanner Presets.
Does this work for you or is this what you already did?
- Paul - Tracker Supp
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- Posts: 6897
- Joined: Wed Mar 25, 2009 10:37 pm
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Re: Scanning
Thanks Willy for adding that.
Indeed the drivers themselves must be uninstalled, not just the device removed.
I am pleased to hear this is sorted out.
Indeed the drivers themselves must be uninstalled, not just the device removed.
I am pleased to hear this is sorted out.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Scanning
Thanks everyone, I had just ended up with to many to go through and then the one I needed to use was showing as off line. I had to re-install it to get it to work.
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Re: Scanning
All's well that ends well.
- Paul - Tracker Supp
- Site Admin
- Posts: 6897
- Joined: Wed Mar 25, 2009 10:37 pm
- Location: Chemainus, Canada
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Scanning
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com