"Fit Box by Text Content" bug (v. 9.2 build 357.0)

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igorlima
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"Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by igorlima »

Although I'm enjoying the update so far, It seems that the "Fit Box by Text Content" option is not working properly in the new build (357.0) as is not fitting the content properly.
Please, see gif attached below.
GIF.gif
.

Thank you for the attention!
Igor
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Radi - Tracker Supp
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by Radi - Tracker Supp »

Hello igorlima,

I was able to reproduce this issue on my end and forwarded it to our development team for investigation. I'll post here as soon as I have any news on this issue.

Regards,
Radi
igorlima
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by igorlima »

Radi - Tracker Supp wrote: Wed Oct 20, 2021 10:52 am Hello Igor,

I was able to reproduce this issue on my end and forwarded it to our development team for investigation. I'll post here as soon as I have any news on this issue.

Regards,
Radi
Hello, Radi! I'll be waiting. Thank you very much!
Igor
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Radi - Tracker Supp
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"Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by Radi - Tracker Supp »

:)
lindermman
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by lindermman »

I came here to ask for this, but Igor already do it!

Thanks! :wink: :D
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Radi - Tracker Supp
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by Radi - Tracker Supp »

Hi Guys,

The following ticket about this issue was created in our internal system:
#5752: Editor 357: "Fit Box by Text Content" sometimes hides text after reducing the box size.

Our development team is working to resolve it.

Regards,
Radi
igorlima
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by igorlima »

Radi - Tracker Supp wrote: Thu Oct 21, 2021 11:00 am Hi Guys,

The following ticket about this issue was created in our internal system:
#5752: Editor 357: "Fit Box by Text Content" sometimes hides text after reducing the box size.

Our development team is working to resolve it.

Regards,
Radi
I'm glad to read that! Hope this can be resolved soon. Thank you very much, Radi and the dev team!
Igor
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Tracker Supp-Stefan
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"Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by Tracker Supp-Stefan »

:)
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David.P
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by David.P »

Hello all,

I've made the experience that callout boxes have a similar issue. Also, when afterwards trying to manually correct the box size, the arrow at the callout arm's outer end can disappear.

Hth & Best regards
David
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igorlima
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by igorlima »

David.P wrote: Mon Oct 25, 2021 9:22 pm Hello all,

I've made the experience that callout boxes have a similar issue. Also, when afterwards trying to manually correct the box size, the arrow at the callout arm's outer end can disappear.

Hth & Best regards
David
Hi, David.

You are right. The callout boxes have a similar issue too with the arrow.
Even in version 9.2 build 358, althought the "Fit Box by Text Content" bug appears to be solved, the callout boxes bug that you pointed out is still present. Please see attach below.
GIF.gif
Igor
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Ivan - Tracker Software
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by Ivan - Tracker Software »

fixed. the fix will be available in the next build.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
igorlima
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by igorlima »

Ivan - Tracker Software wrote: Tue Oct 26, 2021 6:53 pm fixed. the fix will be available in the next build.
Hi, Ivan.

That's good do know! Thank you very much!
Igor
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TrackerSupp-Daniel
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"Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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David.P
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by David.P »

Hello @all and Tracker Support Team,

Just in case, I was going to note that with callout boxes whose text is center-aligned, I can no longer change the text to left-aligned.

As soon as the text box is exited, the text jumps back to centered alignment. Interestingly, right side text alignment and justification works fine, only left alignment I can't seem to set (this is with build 358.0)

Since I use textboxes and callouts very often, I'm considering going back to a previous build for now and hope that this issue can be fixed soon.

Best regards
David
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TrackerSupp-Daniel
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Re: "Fit Box by Text Content" bug (v. 9.2 build 357.0)

Post by TrackerSupp-Daniel »

Hello, David.P

I cannot seem to reproduce this, and my callout boxes, even when initially created as center aligned, or modified, saved, closed, reopened, in any case, selecting left aligned seems to work fine here with 358. Can I ak you if the issue is specific to any one file? Are you able to reproduce it with a new document that you have just placed a callout comment inside of?
If so, please send us that file so we can see if that particular file allows us to reproduce the issue.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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