Hi, I keep experiencing this error on opened pdf file after a certain period of time (~15-20 min).
Sometimes the words get jumbled up or changed to unknown characters, image goes missing, the texts in the textbox are missing, etc.
Any idea what might cause it and how to fix ? Thanks.
Error in displaying comments after a certain period
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- User
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- Dimitar - Tracker Supp
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Re: Error in displaying comments after a certain period
Hello,
Could you please tell me what version is your PDF Editor?
You can see that information in the PDF Editor's Help -> About menu.
Also, could you please tell me whether you are using the paid version of the PDF Editor or the Free one?
Regards.
Could you please tell me what version is your PDF Editor?
You can see that information in the PDF Editor's Help -> About menu.
Also, could you please tell me whether you are using the paid version of the PDF Editor or the Free one?
Regards.
-
- User
- Posts: 5
- Joined: Fri Nov 13, 2020 8:00 am
Re: Error in displaying comments after a certain period
Hi, I am using V.8 Build 340.0 and it's the paid version
- Dimitar - Tracker Supp
- Site Admin
- Posts: 1797
- Joined: Mon Jan 15, 2018 9:01 am
Re: Error in displaying comments after a certain period
Hello,
Thank you for the provided information.
Could you please update your product to the latest version and the problem should be resolved?
You can download it at this location:
https://www.pdf-xchange.com/product/downloads
Regards.
Thank you for the provided information.
Could you please update your product to the latest version and the problem should be resolved?
You can download it at this location:
https://www.pdf-xchange.com/product/downloads
Regards.