Traditional Chinese italics cannot be displayed correctly in PDF X-Change Editor v9.x

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misitsai
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Traditional Chinese italics cannot be displayed correctly in PDF X-Change Editor v9.x

Post by misitsai »

I am the IT of Roche Products Taiwan. Recently we updated the PDF X-Change Editor version to v9.x, and found that the traditional Chinese italics could not be displayed correctly. After testing, all 9.x versions have this problem. The 8.x version is normal.
Could you please help to fix this problem? Thank you.
2021_10_05_09_50_06_3._MabThera_IV_CDS_34.0_0921_MAB_01_clean_with_red_box_PDF_XChange_Editor.png
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TrackerSupp-Daniel
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Re: Traditional Chinese italics cannot be displayed correctly in PDF X-Change Editor v9.x

Post by TrackerSupp-Daniel »

Hello, misitsai

Thank you for the report, I will be sure to inform our Dev team about this, but could I first ask you for a copy of this document (or just that one page) so that we have a sample file to work with?

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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misitsai
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Posts: 2
Joined: Tue Oct 05, 2021 2:00 am

Re: Traditional Chinese italics cannot be displayed correctly in PDF X-Change Editor v9.x

Post by misitsai »

3. MabThera IV_CDS 34.0_0921-MAB-01_clean_with red box_2.pdf
Hello,

This is the sample file , thank you for your help!
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Tracker Supp-Stefan
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Re: Traditional Chinese italics cannot be displayed correctly in PDF X-Change Editor v9.x

Post by Tracker Supp-Stefan »

Hello misitsai,

Thanks for the sample file.
I just tested it in build 357 of the Editor (released last night), and the Italics does seem to show properly for me in this one:
image.png
And the page looks identical in our Editor and in other PDF products.

So can you please also test this current build at your end?

Kind regards,
Stefan
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