Wrong color of pdf background, Sumatra fits it correct... SOLVED
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
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Wrong color of pdf background, Sumatra fits it correct...
Hello,
a pdf file shows wrong background color in PDF X-Change Editor, while Adobe Reader, Sumatra, Firefox show it in correct manner.
What is the problem with this test-grey.pdf file (attached)?
Thanks and regards,
Chris
a pdf file shows wrong background color in PDF X-Change Editor, while Adobe Reader, Sumatra, Firefox show it in correct manner.
What is the problem with this test-grey.pdf file (attached)?
Thanks and regards,
Chris
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Re: Wrong color of pdf background, Sumatra fits it correct...
Hello, pdfcoder
Both my tests in the latest release, build 356, and the older one you mentioned, build 354 appear to display this document correctly on my end.
I suspect you may have accidentally enabled the "accessibility color override". Please try pressing Ctrl+Shift+6 to disable this override, and let me know if it helps.
Kind regards,
Both my tests in the latest release, build 356, and the older one you mentioned, build 354 appear to display this document correctly on my end.
I suspect you may have accidentally enabled the "accessibility color override". Please try pressing Ctrl+Shift+6 to disable this override, and let me know if it helps.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Re: Wrong color of pdf background, Sumatra fits it correct...
Ahhhh, this hint did solve my problem, thanks a lot!
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Wrong color of pdf background, Sumatra fits it correct...
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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- User
- Posts: 68
- Joined: Tue Aug 27, 2013 6:10 am
Re: Wrong color of pdf background, Sumatra fits it correct...
Hmmm, I am sorry,
it didn't solve all my problems...
If creating something in CorelDraw with importing a picture with transparent background, all PDF viewers show the resulting PDF in normal manner, background is consistent grey.
Only PDF Xchange Editor marks the former transparent background of imported picture as white space. Why?
Corel workspace: The imported picture with transparent background: Resulting .pdf: Comparing PDFXchangeEditor / Sumatra:
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Re: Wrong color of pdf background, Sumatra fits it correct... SOLVED
Hello, pdfcoder
It seems that you still have color override enabled.
Please make sure this option is disabled:
Regards.
It seems that you still have color override enabled.
TrackerSupp-Daniel wrote: ↑Mon Oct 04, 2021 6:49 pm
I suspect you may have accidentally enabled the "accessibility color override". Please try pressing Ctrl+Shift+6 to disable this override, and let me know if it helps.
Please make sure this option is disabled:
Regards.
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Re: Wrong color of pdf background, Sumatra fits it correct...
I am sorry, but this option IS disabled.
Inserted picture with transparent background does not show a white surrounding, but background color of whole file is not light grey (as designed) but light orange...
Hmmmm.…
Inserted picture with transparent background does not show a white surrounding, but background color of whole file is not light grey (as designed) but light orange...
Hmmmm.…
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Re: Wrong color of pdf background, Sumatra fits it correct...
Hello, pdfcoder
Thank you for checking this.
Could you please go to this folder:
C:\Windows\System32\spool\drivers\color
...and temporarily move all the color profiles you see there ( all the ICC files ) to some folder.
After that, please open the same file into the PDF Editor and check if the colors are correct now.
Regards.
Thank you for checking this.
Could you please go to this folder:
C:\Windows\System32\spool\drivers\color
...and temporarily move all the color profiles you see there ( all the ICC files ) to some folder.
After that, please open the same file into the PDF Editor and check if the colors are correct now.
Regards.
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Re: Wrong color of pdf background, Sumatra fits it correct...
This did the trick, colors are correct.
How to evaluate, which color profile is guilty?
Are those color profile needed for other applications?
Any side effects if moved permanently?
How to evaluate, which color profile is guilty?
Are those color profile needed for other applications?
Any side effects if moved permanently?
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Re: Wrong color of pdf background, Sumatra fits it correct...
Hello, pdfcoder
The only way to know which one is the faulty one is to start bringing them back to the original folder one by one.
Regards.
The only way to know which one is the faulty one is to start bringing them back to the original folder one by one.
When they are need by some application they are recreated with their default settings, so no, there will be no serious consequences doing so.Are those color profile needed for other applications?
Any side effects if moved permanently?
Regards.
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Re: Wrong color of pdf background, Sumatra fits it correct...
Thanks once more!
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Re: Wrong color of pdf background, Sumatra fits it correct...
Attached the faulty color profile causing the color error in PDF Xchange Editor.
It seems to be a Samsung file!?
It seems to be a Samsung file!?
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Re: Wrong color of pdf background, Sumatra fits it correct...
Yes, usually the monitor profile is the one to blame.
It seems that something has changed its default values.
Just do not use the old one and everything will be OK.
Regards.
It seems that something has changed its default values.
Just do not use the old one and everything will be OK.
Regards.