Hello,
I have a user that is reporting that they can work from a pdf for a few hours then the text will disappear.
I've already updated to the latest version which worked for a while and then the problem came back. Other users using the same software report they can use the same pdf's with no issues.
Looking forward to help with this issue.
Andrew
Text disappears from drawing pdf.
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
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- User
- Posts: 2394
- Joined: Wed Jan 18, 2006 12:10 pm
Re: Text disappears from drawing pdf.
Hi,
This is a known issue:
- https://forum.pdf-xchange.com/viewtopic.php?f=62&t=34939
- https://forum.pdf-xchange.com/viewtopic.php?f=62&t=35616
- https://forum.pdf-xchange.com/viewtopic.php?f=62&t=31538
- https://forum.pdf-xchange.com/viewtopic.php?f=62&t=31083
You should be able to resolve the problem in the following way:
First, run a complete un-install of PDF-XChange Editor.
After this, be sure to download the latest version from here:
- https://www.pdf-xchange.com/product/pdf-xchange-editor
Finally, re-install.
Best regards.
Willy
This is a known issue:
- https://forum.pdf-xchange.com/viewtopic.php?f=62&t=34939
- https://forum.pdf-xchange.com/viewtopic.php?f=62&t=35616
- https://forum.pdf-xchange.com/viewtopic.php?f=62&t=31538
- https://forum.pdf-xchange.com/viewtopic.php?f=62&t=31083
You should be able to resolve the problem in the following way:
First, run a complete un-install of PDF-XChange Editor.
After this, be sure to download the latest version from here:
- https://www.pdf-xchange.com/product/pdf-xchange-editor
Finally, re-install.
Best regards.
Willy
- TrackerSupp-Daniel
- Site Admin
- Posts: 8600
- Joined: Wed Jan 03, 2018 6:52 pm
Text disappears from drawing pdf.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Text disappears from drawing pdf.
Thank you I will try that with the user.
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- User
- Posts: 2394
- Joined: Wed Jan 18, 2006 12:10 pm
Re: Text disappears from drawing pdf.
Keep us posted !
- Tracker Supp-Stefan
- Site Admin
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