Dropbox connection not possible

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Mr.X-Change
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Joined: Tue Apr 06, 2021 9:50 am

Dropbox connection not possible

Post by Mr.X-Change »

Hello all,

Today I wanted to save a PDF document directly from the editor to my Dropbox.
Unfortunately, I can't add the Dropbox as a save location, because I get the following error message:

Image

A connection with Google Drive works, but as a Pro customer with Dropbox, I would of course like to use this service.

I would be very grateful for any feedback and support.
Many thanks in advance.
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TrackerSupp-Daniel
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Posts: 8371
Joined: Wed Jan 03, 2018 6:52 pm

Re: Dropbox connection not possible

Post by TrackerSupp-Daniel »

Hi, Mr.X-Change

It appears that your screenshot failed to upload. Could I ask you to please re-try attaching it here so we can take a look at what you are seeing?

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Vasyl-Tracker Dev Team
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Posts: 2351
Joined: Thu Jun 30, 2005 4:11 pm
Location: Canada

Re: Dropbox connection not possible

Post by Vasyl-Tracker Dev Team »

And please tell us what version of PDF-Editor are you using?

Thanks.
Vasyl Yaremyn
Tracker Software Products
Project Developer

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