Pop-up measuement box doesn't appear anymore

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marley909
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Posts: 3
Joined: Mon Mar 29, 2021 2:13 pm

Pop-up measuement box doesn't appear anymore

Post by marley909 »

Hi,

I just upgraded from Windows 7 to Windows 10 and installed PDF-XChange Editor from my existing product key.

In Windows 7, when using the distance tool, a small semi-transparent box would appear in the bottom right hand corner showing the dimension and also the angle. Now, the box doesn't appear. Why not? I have tried everything. This was possibly the most useful thing about PDC XChange, its sad if you have dropped it.

Thanks,

Marley
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Dimitar - Tracker Supp
Site Admin
Posts: 1776
Joined: Mon Jan 15, 2018 9:01 am

Re: Pop-up measuement box doesn't appear anymore

Post by Dimitar - Tracker Supp »

Hello Marley,

Welcome to our forum.

If you mean this box:

image.png


...it should be present.


Please install the latest version of your product and if this doesn't help, please backup the PDF Editor's setting and then reset them:


https://www.pdf-xchange.com/product/downloads



ResetSettings.png


Regards.
marley909
User
Posts: 3
Joined: Mon Mar 29, 2021 2:13 pm

Re: Pop-up measuement box doesn't appear anymore

Post by marley909 »

Hi Dimitar,

Thanks, where do I find the "Manage Settings" page?

I downloaded the software from the link provided in my account - I believe it sent me to the last version my product key is valid for. The version I am using is V3.0 (Build 307.2). It seems to work fine except for the dialog box (yes you showed the right box - this doesn't appear when it should).

Does that mean I need to upgrade?

Cheers,

Marley
Willy Van Nuffel
User
Posts: 2342
Joined: Wed Jan 18, 2006 12:10 pm

Re: Pop-up measuement box doesn't appear anymore

Post by Willy Van Nuffel »

Hi,

It appears that the "import/export settings"-feature has been introduced starting from the version 3.0.307.0 release (dd. 30-12-2013).

So, it must be present somewhere in the classic "Edit"-menu.

Nevertheless, an upgrade might be useful.

Best regards.
Attachments
PDF-XChange Editor - Version history.png
PDF-XChange Editor - Import Export Settings feature.png
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TrackerSupp-Daniel
Site Admin
Posts: 8371
Joined: Wed Jan 03, 2018 6:52 pm

Re: Pop-up measuement box doesn't appear anymore

Post by TrackerSupp-Daniel »

Hello, Willy Van Nuffel

It seems we have not heard back from Marley here for quite some time so I will be closing this topic. Marley if you do return the settings functions should appear at the bottom of either the File or Edit menu, unless they have been heavily customized. I would advise that you export your settings, and then try resetting them if you wish to remain in your previous version.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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