Hi,
when trying to open a portfolio - only the front page is shown - it is not possible to show/open included files ..
Any ideas?
THX U
portfolio is greyed out - not possible to open a potfolio
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
portfolio is greyed out - not possible to open a potfolio
Hi,
Any ideas?
THX U
when trying to open a portfolio - only the front page is shown - it is not possible to show/open included files .. Any ideas?
THX U
- Tracker Supp-Stefan
- Site Admin
- Posts: 17765
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: portfolio is greyed out - not possible to open a potfolio
Hello uli66,
Adobe stopped Flash Support completely:
https://www.pdf-xchange.com/knowle ... ember-2020
So the landing page will not display at all.
Please press Ctrl + Shift + A on your keyboad to open the attachments pane - where you would see all the documents that are included in your portfolio, and can access them from there.
Kind regards,
Stefan
Adobe stopped Flash Support completely:
https://www.pdf-xchange.com/knowle ... ember-2020
So the landing page will not display at all.
Please press Ctrl + Shift + A on your keyboad to open the attachments pane - where you would see all the documents that are included in your portfolio, and can access them from there.
Kind regards,
Stefan
Re: portfolio is greyed out - not possible to open a potfolio
THX it works ...
- Tracker Supp-Stefan
- Site Admin
- Posts: 17765
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: portfolio is greyed out - not possible to open a potfolio
Hello,
How can I get the preview of the documents in PDX XChange? I only see the attachments in the lower part of the window.
Thanks for your support!
How can I get the preview of the documents in PDX XChange? I only see the attachments in the lower part of the window.
Thanks for your support!
- Tracker Supp-Stefan
- Site Admin
- Posts: 17765
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: portfolio is greyed out - not possible to open a potfolio
Hello izink,
Please check the link which I shared a few posts above in this topic:
https://www.pdf-xchange.com/knowle ... ember-2020
Adobe did stop support for Flash, so the portfolio 'previews' that you are used to will no longer work.
Kind regards,
Stefan
Please check the link which I shared a few posts above in this topic:
https://www.pdf-xchange.com/knowle ... ember-2020
Adobe did stop support for Flash, so the portfolio 'previews' that you are used to will no longer work.
Kind regards,
Stefan
-
- User
- Posts: 3
- Joined: Mon Apr 12, 2021 1:23 pm
Re: portfolio is greyed out - not possible to open a potfolio
HI
https://www.pdf-xchange.com/knowledgebase/555-Adobe-stops-support-of-Adobe-Flash-Player-31st-December-2020
Is there going to be a fix for the Flash issue with the feature, I was going to recommend a Company Licence for this SW but with that flash issue still there it would not fly
Cheers
Alan
https://www.pdf-xchange.com/knowledgebase/555-Adobe-stops-support-of-Adobe-Flash-Player-31st-December-2020
Is there going to be a fix for the Flash issue with the feature, I was going to recommend a Company Licence for this SW but with that flash issue still there it would not fly
Cheers
Alan
https://t.me/pump_upp
- Tracker Supp-Stefan
- Site Admin
- Posts: 17765
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: portfolio is greyed out - not possible to open a potfolio
Hello alan.robertson,
It is not just us who is affected by this, and there is no solution that will restore things back to how they were while Flash was available, but we are looking at alternative approaches to PDF portfolios.
Kind regards,
Stefan
It is not just us who is affected by this, and there is no solution that will restore things back to how they were while Flash was available, but we are looking at alternative approaches to PDF portfolios.
Kind regards,
Stefan
-
- User
- Posts: 3
- Joined: Mon Apr 12, 2021 1:23 pm
Re: portfolio is greyed out - not possible to open a potfolio
HI
Was not looking for a solution to bring it back, i was looking for a time line for the alternative, could not purchase for my company with that outstanding portfolios issue.
Cheers
Alan
Was not looking for a solution to bring it back, i was looking for a time line for the alternative, could not purchase for my company with that outstanding portfolios issue.
Cheers
Alan
https://t.me/pump_upp
-
- User
- Posts: 3
- Joined: Mon Apr 12, 2021 1:23 pm
Re: portfolio is greyed out - not possible to open a potfolio
HI
Even if the feature was removed that would be a help, it would stop users logging calls about the feature not working which they would.
Cheers
Alan
Even if the feature was removed that would be a help, it would stop users logging calls about the feature not working which they would.
Cheers
Alan
https://t.me/pump_upp
- Paul - Tracker Supp
- Site Admin
- Posts: 6813
- Joined: Wed Mar 25, 2009 10:37 pm
- Location: Chemainus, Canada
- Contact:
Re: portfolio is greyed out - not possible to open a potfolio
Hi Alan,
we are planning on a non-flash solution that will provide the thumbnails that Flash used to. It will not be ready for the build coming out this week, however we are hoping to have it done for the subsequent release a couple of months later.
I hope that helps.
we are planning on a non-flash solution that will provide the thumbnails that Flash used to. It will not be ready for the build coming out this week, however we are hoping to have it done for the subsequent release a couple of months later.
I hope that helps.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com