Working longer than about 10minutes with a PDF leads to a "disappearance" of all the fonts, the PDF seems to be empty then. I have to close and re-open the PDF and the fonts are visible again. After a while the fonts disappear again.
"Disappearance" of fonts
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drthmueller
- User
- Posts: 1
- Joined: Sat Feb 20, 2021 10:43 am
"Disappearance" of fonts
I have experienced the following problem(s) with the PDF-XChange Editor:
Working longer than about 10minutes with a PDF leads to a "disappearance" of all the fonts, the PDF seems to be empty then. I have to close and re-open the PDF and the fonts are visible again. After a while the fonts disappear again.
Thanks for any help!!!
Working longer than about 10minutes with a PDF leads to a "disappearance" of all the fonts, the PDF seems to be empty then. I have to close and re-open the PDF and the fonts are visible again. After a while the fonts disappear again.
Thanks for any help!!!-
Tracker Supp-Stefan
- Site Admin
- Posts: 17907
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: "Disappearance" of fonts
Hello drthmueller,
Can you please take a look here:
https://www.pdf-xchange.com/knowle ... estigation
And send us a dump file from the Editor when this happens?
You will need to upload that on our server, and then please send us an e-mail once you've done this to support@pdf-xchange.com with a link back to this forum topic so that we can assist you further!
Kind regards,
Stefan
Can you please take a look here:
https://www.pdf-xchange.com/knowle ... estigation
And send us a dump file from the Editor when this happens?
You will need to upload that on our server, and then please send us an e-mail once you've done this to support@pdf-xchange.com with a link back to this forum topic so that we can assist you further!
Kind regards,
Stefan