Hello forum and Tracker Support Team,
for some days, PDF file assignment with PDF-XChange Editor seems to be broken for me.
I can still assign the opening of PDF files per default to other applications, but not to PDF-XChange Editor. It neither works via the "Open With -> Choose Other App" context menu in Windows, nor via the corresponding File Assignment setting in PDF-XChange Editor, and also not by using the "Standard Programs" function of Windows 10 like described here:
https://www.pdf-xchange.com/knowledgebase/264-I-have-a-problem-with-File-Associations-and-making-PDF-XChange-EditorViewer-the-default-PDF-Viewer
I can't even open PDF files directly by right-clicking and selecting "Open with -> PDF-XChange Editor". In this case nothing happens at all.
I could imagine that some entry in the registry is defective.
Thanks for any hints on how this could be fixed.
Kind regards
David
PDF file association and "Open With -> PDF-XChange Editor" not working SOLVED
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PDF file association and "Open With -> PDF-XChange Editor" not working
David.P
PDF-XChange Pro
PDF-XChange Pro
-
- User
- Posts: 2392
- Joined: Wed Jan 18, 2006 12:10 pm
Re: PDF file association and "Open With -> PDF-XChange Editor" not working
Hello,
1) When you look in Windows Task Manager, is the PDF-XChange Editor (PDFXEdit.exe) process running after double-click on a PDF ?
If yes, there might be something wrong with the installation.
2) Did you already try an uninstall/re-install of PDF-XChange Editor ?
Kind regards.
1) When you look in Windows Task Manager, is the PDF-XChange Editor (PDFXEdit.exe) process running after double-click on a PDF ?
If yes, there might be something wrong with the installation.
2) Did you already try an uninstall/re-install of PDF-XChange Editor ?
Kind regards.
- Dimitar - Tracker Supp
- Site Admin
- Posts: 1794
- Joined: Mon Jan 15, 2018 9:01 am
Re: PDF file association and "Open With -> PDF-XChange Editor" not working SOLVED
Hello David,
Please go to this folder:
C:\Program Files\Tracker Software\Shell Extensions
..and start this application - XCShInfoSetup.exe
When the application window appear, please set all the fields according to this screenshot and restart your computer:
When the system is loaded again, please go to this menu:
..and again set all the fields according to the screenshot and restart your computer.
After that, please check if the problem is resolved.
Regards.
Please go to this folder:
C:\Program Files\Tracker Software\Shell Extensions
..and start this application - XCShInfoSetup.exe
When the application window appear, please set all the fields according to this screenshot and restart your computer:
When the system is loaded again, please go to this menu:
..and again set all the fields according to the screenshot and restart your computer.
After that, please check if the problem is resolved.
Regards.
Re: PDF file association and "Open With -> PDF-XChange Editor" not working
Thank you very much Dimitar.
This already seems to have fixed the issue even without a restart.
I shall report whether it sticks after the next system reboot.
Best regards
David
This already seems to have fixed the issue even without a restart.
I shall report whether it sticks after the next system reboot.
Best regards
David
David.P
PDF-XChange Pro
PDF-XChange Pro
- Dimitar - Tracker Supp
- Site Admin
- Posts: 1794
- Joined: Mon Jan 15, 2018 9:01 am