Rolling back to v8 for Love the new features in v9

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Mcafferty
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Posts: 11
Joined: Mon Jan 25, 2021 8:26 pm

Rolling back to v8 for Love the new features in v9

Post by Mcafferty »

Love the new features in v9 but a big network performance hit with lags and stuttering when opening PDFs over network, OneDrive and even local desktop. Going back to v8 until a few more bugs squashed.
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Vasyl-Tracker Dev Team
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Posts: 2353
Joined: Thu Jun 30, 2005 4:11 pm
Location: Canada

Re: Rolling back to v8 for Love the new features in v9

Post by Vasyl-Tracker Dev Team »

Hi Mcafferty.

Very strange, should be no difference with this between V8 and V9. Especially with opening a local files.

Please double check: when you rolled back to V8 - is the document open performance noticeably improved when compared with V9?

Please provide the detailed info - how can we reproduce it on our side?
1. Did you just double click the file and then wait for some time (longer than in V8) just to open it?
2. Is there a noticeable delay when you scroll through pages?
3. Is that document-specific?
4. Any other cases with delays?

Trick to confirm one possible cause of Delays: please try to turn OFF this option:
image1.png
Also please be sure that this option:
image.png
- is turned OFF. It is disabled by default, but just in case if you turned on it sometime.
Then please try again to reproduce these delays and let us know the result. Thanks.

Cheers.
Vasyl Yaremyn
Tracker Software Products
Project Developer

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