Opened the attached Sample Layer File in version 9. The program locked up, and after a second or two the hourglass icon appeared. The hourglass icon lasted for approximately 30 seconds, and then everything seemed okay. If I tried to open the layers pane during the 30 second period, a warning message appeared.
I installed version 8, build 343 portable and opened this same file. It opened instantly, and could be worked with right away. If this not just happening here, is there a new feature in version 9 that is causing this delay?
I am really unfamiliar with layers in pdf files.
Thanks.
Layer File - Version 9
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Layer File - Version 9
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Re: Layer File - Version 9
Hi, Arnold
Thank you for the document, I have reproduced the issue, and a Ticket has just been created on the matter:
RT#5432: Layers, Editor not responding
While I am unsure what the exact cause is here, and thus cannot provide a workaround, I do hope we can find a swift resolution.
Kind regards,
Thank you for the document, I have reproduced the issue, and a Ticket has just been created on the matter:
RT#5432: Layers, Editor not responding
While I am unsure what the exact cause is here, and thus cannot provide a workaround, I do hope we can find a swift resolution.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
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Our Web site domain and email address has changed as of 26/10/2023.
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Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Re: Layer File - Version 9
Hello Arnold,
The problem is fixed now and the fix itself will be available in build 351.
Cheers,
Alex
The problem is fixed now and the fix itself will be available in build 351.
Cheers,
Alex
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