Not able to add dropbox

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
glomme
User
Posts: 2
Joined: Sun Dec 06, 2020 11:29 am

Not able to add dropbox

Post by glomme »

When I try to add a dropbox via "add a place" I always get the message that my current browser is not supported from dropbox. My locally installed browsers are all current, no matter if Edge, Chrome or Firefox.

Image

How can I solve this problem?

Thank you for the help
User avatar
TrackerSupp-Daniel
Site Admin
Posts: 8371
Joined: Wed Jan 03, 2018 6:52 pm

Re: Not able to add dropbox

Post by TrackerSupp-Daniel »

Hi, glomme

This issue is not to do with your web browsers, as our Editor is the application accessing the login webpage. Unfortunately there is nothing which can be done from your end to resolve this. We are aware of the issue and are working to have it fixed in the v9 release.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
LastWill
User
Posts: 3
Joined: Sun May 10, 2020 6:36 pm

Re: Not able to add dropbox

Post by LastWill »

Was this issue fixed by now? I searched the version history of pdf-xchange editor for the term "dropbox" and only found this:

-Fixed hang of Open/Save File dialog for Sharepoint/DropBox when fails the navigation to the initial URL.

I have the same problem and only like to update my programs if I have a reason to because I don't need new problems :)
glomme
User
Posts: 2
Joined: Sun Dec 06, 2020 11:29 am

Re: Not able to add dropbox

Post by glomme »

LastWill wrote: Sun Apr 11, 2021 6:39 pm Was this issue fixed by now? I searched the version history of pdf-xchange editor for the term "dropbox" and only found this:

-Fixed hang of Open/Save File dialog for Sharepoint/DropBox when fails the navigation to the initial URL.

I have the same problem and only like to update my programs if I have a reason to because I don't need new problems :)
The issue seems to be fixed. Checked it today and it looks good.
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6813
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Not able to add dropbox

Post by Paul - Tracker Supp »

It should be working for you LastWill, please do update and confirm?
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
LastWill
User
Posts: 3
Joined: Sun May 10, 2020 6:36 pm

Re: Not able to add dropbox

Post by LastWill »

Have done the update and can confirm that it works fine for me now :wink: thx
User avatar
TrackerSupp-Daniel
Site Admin
Posts: 8371
Joined: Wed Jan 03, 2018 6:52 pm

Not able to add dropbox

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Post Reply