Good evening!
I notice that PDF XCHANGE EDITOR is a little slower than ADOBE READER when it comes to load pages. The xchange its sluggshi and stutters in the first time a PDF is opened. While adobe reader is faster and smother since the first time the document is opened.
Is that because XCAHNGE EDITOR does not have a pre-redering option, while ADOBE READER does?
I recorded the two programs perfomace using the same document the first time it opens him
Time to load a page
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
Time to load a page
- Attachments
-
- DL 3689 (CPP).pdf
- this is the file used for this test
- (1.35 MiB) Downloaded 31 times
-
- Xchange Vs. Acrobat.rar
- both programs were used in the last version avaible to them in the time this post was made
- (1.97 MiB) Downloaded 34 times
Igor
PDF-XChange Editor fan
PDF-XChange Editor fan
- Dimitar - Tracker Supp
- Site Admin
- Posts: 1797
- Joined: Mon Jan 15, 2018 9:01 am
Re: Time to load a page
Hello igorlima,
Thank you for the detailed report.
Please disable these plug-ins and see if this affects the performance in any way:
Regards.
Thank you for the detailed report.
Please disable these plug-ins and see if this affects the performance in any way:
Regards.
Re: Time to load a page
Thank you for your response, Dimitar.Dimitar - Tracker Supp wrote: ↑Wed Aug 26, 2020 7:20 am Hello igorlima,
Thank you for the detailed report.
Please disable these plug-ins and see if this affects the performance in any way:
image.png
image1.png
image2.png
Regards.
Unfortunely i didnt notice any notable improvement while scrolling through pages in the first time they are loaded.
If you have another solution I would be really thankful!
Igor
PDF-XChange Editor fan
PDF-XChange Editor fan
- Dimitar - Tracker Supp
- Site Admin
- Posts: 1797
- Joined: Mon Jan 15, 2018 9:01 am
Re: Time to load a page
Could you please send us a screenshot of the Task Manager while the PDF Editor is trying to open one of the problematic files?
..or just try to notice what is the load on the system during this process.
Also, please make sure that you are using the latest version of the PDF Editor - 8.0.341.0.
Regards.
..or just try to notice what is the load on the system during this process.
Also, please make sure that you are using the latest version of the PDF Editor - 8.0.341.0.
Regards.
Re: Time to load a page
Yes, i'm using the 8.0.341.0 version. this is the task manager while I open the same file I attached in the first post and navigate through the scrollbar from page 1 to the last page.Dimitar - Tracker Supp wrote: ↑Wed Aug 26, 2020 1:36 pm Could you please send us a screenshot of the Task Manager while the PDF Editor is trying to open one of the problematic files?
..or just try to notice what is the load on the system during this process.
Also, please make sure that you are using the latest version of the PDF Editor - 8.0.341.0.
Regards.
I must add that the file I attached is just an example. The slowness to pass from one page to the next one first time is the same for every doccument.
Igor
PDF-XChange Editor fan
PDF-XChange Editor fan