Error when sharing files

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Coorsl24
User
Posts: 1
Joined: Fri Jun 19, 2020 3:10 pm

Error when sharing files

Post by Coorsl24 »

I receive the following error message when I try to share a pdf via email:

"A problem occurred while sending the email.
Error [MailLib]: General MAPI failure

Can some one help?
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Dimitar - Tracker Supp
Site Admin
Posts: 1797
Joined: Mon Jan 15, 2018 9:01 am

Re: Error when sharing files

Post by Dimitar - Tracker Supp »

Hello Coorsl24,

Welcome to our forum.

Could you please tell us what version is your PDF Editor?

You can see that under the Main menu -> Help -> About.

Regards.
andrew_weaver_kft
User
Posts: 6
Joined: Wed Mar 05, 2014 11:40 am
Location: Budapest, Hungary

Re: Error when sharing files

Post by andrew_weaver_kft »

Hello Dimitar,

I have the same issue and using the latest version (8.0, build 339.0). I get this message when I want to send you a bug report. :)

Best regards,
Andras
Best regards,
András
User avatar
Dimitar - Tracker Supp
Site Admin
Posts: 1797
Joined: Mon Jan 15, 2018 9:01 am

Re: Error when sharing files

Post by Dimitar - Tracker Supp »

Hi All,

Could you all please follow these instructions for a clean installation of your products:


viewtopic.php?f=62&t=33842&p=140227&hil ... ll#p140227


I hope this helps.

Regards.
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